Veronica Herrera
Hillsboro
Summary
Proven Executive Assistant with a track record of enhancing executive productivity at Marie Lamfrom Charitable Foundation by expertly managing schedules and streamlining communication. Demonstrates exceptional confidentiality handling and customer service skills, significantly improving office efficiency. Specializes in office management and administrative support, contributing to successful project outcomes and seamless event coordination.
Overview
8
8
years of professional experience
Work History
Executive Assitant
Marie Lamfrom Charitable Foundation
08.2022 - Current
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
- Served as a liaison between departments to facilitate effective communication throughout the company.
- Organized and coordinated conferences and monthly meetings.
- Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
Administrative Assistant
Casey Family Programs
07.2018 - 12.2021
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
Front Office Assistant
Arrowhead Clinic
11.2016 - 07.2018
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Maintained a professional and welcoming environment for clients, contributing to an overall positive experience.
- Responded to inquiries from callers seeking information.
- Directed phone inquiries, answered customer questions, and scheduled appointments.
- Coordinated master schedule by booking and rescheduling appointments and balancing workloads.
- Handled financial transactions accurately by processing payments, issuing receipts, and maintaining detailed records of all transactions.
Education
PACE Certification - PACE Certification
American Society of Administrative Professionals
Portland01-2026
High School Diploma -
Cortez High School
Phoenix05-2000
Skills
- Executive support
- Administrative support
- Office management
- Strong problem solver
- Schedule & calendar planning
- Office administration
- Information confidentiality
- Customer Service-oriented
- Meeting planning
- Document preparation
- Schedule management
Accomplishments
- Awarded the Star award in recognition of the dependability and contributions to the team.
Languages
Spanish
Native or Bilingual
Timeline
Executive Assitant
Marie Lamfrom Charitable Foundation
08.2022 - Current
Administrative Assistant
Casey Family Programs
07.2018 - 12.2021
Front Office Assistant
Arrowhead Clinic
11.2016 - 07.2018
PACE Certification - PACE Certification
American Society of Administrative Professionals
High School Diploma -
Cortez High School
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