Veronica Hewitt
Kalamazoo,MI
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Responsible Patient Care Assistant enthusiastic about supporting best practices in hospital operations,and compliance. Resourceful professional and collaborative team player.
Overview
17
17
years of professional experience
Work History
Patient Care Assistant
Bronson Methodist Hospital
Kalamazoo, MI
01.2018 - Current
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
- Provided assistance to nurses and other healthcare professionals in the delivery of patient care.
- Prepared rooms for incoming patients by stocking supplies and ensuring equipment is functioning properly.
- Reported any changes in patient condition to the supervising nurse immediately.
- Recognized by management for providing exceptional customer service.
- Monitored vital signs including pulse rate, temperature, respiration rate and blood pressure.
- Answered call lights promptly to ensure timely response to patient needs.
- Responded to bell or light signal calls to assist patients with needs.
Medical Interpreter
Bronson Methodist Hospital
Kalamazoo, MI
01.2018 - Current
- Served as a liaison between doctors, nurses, medical personnel and family members who spoke different languages.
- Interpreted complex medical terminology accurately between languages.
- Utilized cultural sensitivity when interpreting conversations involving cross-cultural dialogue.
- Facilitated communication between medical staff and patients with limited English proficiency.
- Provided appropriate contextual information to increase clients understanding of translations.
- Delivered real-time, accurate oral translations and interpretations for clients.
Administrative Assistant
Pedernal,C.A.
Valencia, Venezuela
10.2012 - 03.2015
- Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.
- Handled confidential documents in an organized fashion according to established protocol.
- Processed invoices for payment using accounting software applications.
- Created spreadsheets in Microsoft Excel for record-keeping and reporting.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
English as a Second Language Teacher
Liceo Bolivariano "Sanare"
Sanare, Venezuela
09.2006 - 08.2012
- Gave engaging lectures and presentations to promote student learning and content retention.
- Administered standardized tests to measure student performance.
- Wrote and published ESL newsletter for students to deliver English tips and fun information and activities to use for practice with family and friends.
- Instructed students of various backgrounds and learning styles by employing variety of instructional resources.
- Implemented strategies for working effectively with diverse populations of learners.
- Instructed classes in listening comprehension, pronunciation drills, vocabulary development, grammar rules and sentence structure.
- Maintained electronic daily attendance and academic progress records.
- Encouraged students to practice speaking in English by creating a positive classroom environment with interactive activities.
- Adapted curriculum to fit program participants' abilities and needs, using preassessment followed by in-progress assessments to confirm learning fulfillment.
- Prepared lesson plans according to approved syllabi.
- Addressed student inquiries and concerns related to curricula, course content and class schedules.
- Monitored student progress through regular assessments and documented results according to school policy.
- Understood and followed oral and written directions.
- Maintained schedule of class assignments to meet deadlines.
Education
Associate of Applied Science - Nursing
Kellogg Community College
Battle Creek, MI05-2025
Bachelor of Arts - Teaching English As A Second Language (ESL)
Universidad Pedagogica Experimental Libertador
Venezuela12-2006
Skills
- Bilingual Spanish-English
- Medical Terminology
- Microsoft Office
- Accurate Translation
- Attention to Detail
- Ethical Codes Adherence
- Accuracy Verification
- Relationship Building
- Patient Monitoring
- Verbal and Written Communication
- Vital Signs Documentation
- Nursing Assistance
- Documentation
Languages
Spanish
Native/ Bilingual
English
Full Professional
References
References available upon request.
Timeline
Patient Care Assistant
Bronson Methodist Hospital
01.2018 - Current
Medical Interpreter
Bronson Methodist Hospital
01.2018 - Current
Administrative Assistant
Pedernal,C.A.
10.2012 - 03.2015
English as a Second Language Teacher
Liceo Bolivariano "Sanare"
09.2006 - 08.2012
Associate of Applied Science - Nursing
Kellogg Community College
Bachelor of Arts - Teaching English As A Second Language (ESL)
Universidad Pedagogica Experimental Libertador
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