Hi, I’m
Veronica Holguin
Midland,TX
Overview
6
years of professional experience
Work History
JCPenney Home StoreMidland, TX
Shoe Department Supervisor
10.2021 - 03.2023
Job overview
- Met with sales and design departments to determine project road maps and create unique products to drive profitability and champion brand.
- Used change methodologies to increase sales and led projects for increased productivity. I also did the signing for my dept.
- Created detailed reports on weekly sales figures and presented them to store management.
- Assisted customers in selecting the best shoes for their needs by providing helpful advice and recommendations.
- Resolved customer complaints regarding sales and service.
- Organized promotional displays for new product lines to increase visibility and drive sales.
- Supervised a team of stock associates and provided guidance on stocking, merchandising, and customer service.
- Developed and managed a comprehensive shoe inventory system to ensure accurate product counts.
- Implemented strategies designed to improve efficiency within the department.
- Completed day-to-day duties accurately and efficiently.
- Identified needs of customers promptly and efficiently.
- Adhered strictly to loss prevention measures when handling money or merchandise.
- Provided feedback on employee performance reviews based on established criteria.
- Maintained cleanliness of the department by ensuring that all merchandise was properly shelved or displayed according to company standards.
- Conducted regular meetings with department staff to discuss sales goals, customer service issues, and operational procedures.
Super Mercado Midland TexasMidland, TX
Meat Market Wrapper
10.2016 - 10.2020
Job overview
- Verified accuracy of orders prior to loading into delivery trucks.
- Regularly checked stock levels throughout the day to ensure adequate supply was available for customer purchases.
- Faced products on shelves and displays to meet company policies.
- Maintained neat, safe and orderly workspace to prevent accidents and injuries.
- Received deliveries from vendors and verified contents against invoices.
- Operated forklift and pallet jack to transport heavy loads.
Family DollarMidland, TX
Assistant Manager
01.2017 - 09.2020
Job overview
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Maintained up-to-date knowledge of company products and services.
- Delegated tasks to team members based upon skill level and to achieve organizational goals.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Supervised receiving and stockroom activities to identify opportunities with inventory and prevent shrinkage.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Worked with cross-functional teams to achieve goals.
- Ensured compliance with safety regulations and company policies.
- Completed day-to-day duties accurately and efficiently.
- Resolved conflicts between team members in an effective manner.
- Completed inventory audits to identify losses and project demand.
Education
Midland CollegeMidland, TX
Some College (No Degree)
University Overview
Availability
See my work availability
Not Available
Available
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tuesday
wednesday
thursday
friday
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sunday
morning
afternoon
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Quote
Don’t judge each day by the harvest you reap, but by the seeds you plant.
Skills
- Knowledge of supervisory concepts
- Department development
- Departmental oversight
- Supervisory training
- Supervisory skills
- Supervisory experience
- Shoeing
- Interdepartmental cooperation
Timeline
Shoe Department Supervisor
JCPenney Home Store
10.2021 - 03.2023
Assistant Manager
Family Dollar
01.2017 - 09.2020
Meat Market Wrapper
Super Mercado Midland Texas
10.2016 - 10.2020
Midland College
Some College (No Degree)
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