Hi, I’m
Veronica Holguin
Midland,TX
Overview
6
years of professional experience
Work History
JCPenney Home StoreMidland, TX
Shoe Department Supervisor
10.2021 - 03.2023
Job overview
- Met with sales and design departments to determine project road maps and create unique products to drive profitability and champion brand.
- Used change methodologies to increase sales and led projects for increased productivity. I also did the signing for my dept.
- Created detailed reports on weekly sales figures and presented them to store management.
- Assisted customers in selecting the best shoes for their needs by providing helpful advice and recommendations.
- Resolved customer complaints regarding sales and service.
- Organized promotional displays for new product lines to increase visibility and drive sales.
- Supervised a team of stock associates and provided guidance on stocking, merchandising, and customer service.
- Developed and managed a comprehensive shoe inventory system to ensure accurate product counts.
- Implemented strategies designed to improve efficiency within the department.
- Completed day-to-day duties accurately and efficiently.
- Identified needs of customers promptly and efficiently.
- Adhered strictly to loss prevention measures when handling money or merchandise.
- Provided feedback on employee performance reviews based on established criteria.
- Maintained cleanliness of the department by ensuring that all merchandise was properly shelved or displayed according to company standards.
- Conducted regular meetings with department staff to discuss sales goals, customer service issues, and operational procedures.
Super Mercado Midland TexasMidland, TX
Meat Market Wrapper
10.2016 - 10.2020
Job overview
- Verified accuracy of orders prior to loading into delivery trucks.
- Regularly checked stock levels throughout the day to ensure adequate supply was available for customer purchases.
- Faced products on shelves and displays to meet company policies.
- Maintained neat, safe and orderly workspace to prevent accidents and injuries.
- Received deliveries from vendors and verified contents against invoices.
- Operated forklift and pallet jack to transport heavy loads.
Family DollarMidland, TX
Assistant Manager
01.2017 - 09.2020
Job overview
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Maintained up-to-date knowledge of company products and services.
- Delegated tasks to team members based upon skill level and to achieve organizational goals.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Supervised receiving and stockroom activities to identify opportunities with inventory and prevent shrinkage.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Worked with cross-functional teams to achieve goals.
- Ensured compliance with safety regulations and company policies.
- Completed day-to-day duties accurately and efficiently.
- Resolved conflicts between team members in an effective manner.
- Completed inventory audits to identify losses and project demand.
Education
Midland CollegeMidland, TX
Some College (No Degree)
University Overview
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Don’t judge each day by the harvest you reap, but by the seeds you plant.
Skills
- Knowledge of supervisory concepts
- Department development
- Departmental oversight
- Supervisory training
- Supervisory skills
- Supervisory experience
- Shoeing
- Interdepartmental cooperation
Timeline
Shoe Department Supervisor
JCPenney Home Store
10.2021 - 03.2023
Assistant Manager
Family Dollar
01.2017 - 09.2020
Meat Market Wrapper
Super Mercado Midland Texas
10.2016 - 10.2020
Midland College
Some College (No Degree)