Inside Sales Representative accomplished at cultivating productive customer relations and building loyalty with exceptional service and product offerings. Brings career sales success and drives dramatic revenue growth.
Overview
15
15
years of professional experience
Work History
Inside Sales
Viasat Inc
Englewood, CO
07.2019 - 05.2022
Exceeded targeted sales goals through continuous pursuit of new sales opportunities and expert closing of customer deals.
Communicated sales promotions to customers to grow average customer account size and maintain strong revenue streams.
Managed friendly and professional customer interactions.
Answered customers' questions regarding products, prices and availability.
Determined needs, delivered solutions and overcame objections through consultative selling skills.
Participated in cold calling campaign
Streamlined sales process to facilitate costumer experience for new costumers in international markets. ( Mexico)
Generated over $5,000 a month in revenue for Viasat
Optician
One Hour Optical
Denver, CO
01.2016 - 04.2019
Helped clients choose the best frames to meet their needs, fit different facial structures, and work with their prescriptions
Discussed the best lens, coating, and frame options with customers to meet individual needs
Set up attractive displays, shared current promotions, and provided excellent customer service to increase customer satisfaction
Adjusted and repaired new and previously purchased frames to meet customer demands
Used lensometers to check prescriptions
Inspected lenses and frames
Optician
Look Optical - DIA
Denver, CO
03.2009 - 12.2016
Instructed patients ranging in different age ranges how to properly care for and transport their spectacles and contact lenses
Helped clients choose the best frames to meet their needs, fit different facial structures, and work with their prescriptions
Adjusted and repaired new and previously purchased frames to meet customer demands
Was responsible for processing up to 15 customer orders per day
Took precise measurements of the client's face, including eye size and optical centers, vertex and pupillary distances, and temple length
Contacted patients for final fitting when eyeglasses or contact lenses arrived in the store.
Sales Associate
Charlotte Russe
Denver, CO
03.2008 - 03.2009
Sold a variety of products by explaining their unique features and instructing customers on how to use them properly
Customers received merchandise recommendations based on their needs and preferences
Instructed team members on security risks and loss prevention to help prevent store theft
Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items
Assisted an average of 50 customers per day by responding to inquiries and locating products.