VERONICA JOHNSON
Office Administrator
Los Angeles,CA
Summary
Experienced Office Professional optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
4
4
years of post-secondary education
5
5
years of professional experience
Work History
Office Administrator
A & M Home
Los Angeles , CA
2018 - 2020
- Researched accounts and contracts in support of Business Owner and emailed compiled information upon completion.
- Tracked and recorded expenses and reconciled accounts to maintain accurate, current and compliant financial records.
- Reported on daily office activities to help managers stay on top of dynamic conditions and make proactive decisions.
- Performed general office duties, including answering multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Coordinated communications, financial processing, registration, recordkeeping and other administrative functions.
- Kept detailed records of supplies and [Type] equipment use to effectively budget and make orders for new supplies.
Lead Bartender
Red Lobster
Canoga Park, CA
09.2017 - 2020
- Greet guests and respond to guest inquiries and requests in a friendly and efficient manner.
- Present and serve beverages to guests.
- Check guests for proper identification and serve alcoholic beverages to guests in accordance with federal, state, local and company laws and regulations.
- Collect and process payments from guests using the point-of-sale system, processing credit and debit cards, making change and processing gift certificates, cards and vouchers.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Applied excellent organizational and multitasking abilities to handle simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
Office Administrator
KMR Talent Agency
Studio City, CA
01.2015 - 01.2016
- Helped develop a database which kept track of over 500 clients.
- Inputted locations and travel itinerary into excel to make more efficient for clients.
- Supported logistics for programs, meetings and events, including room reservations, agenda preparation and calendar maintenance.
- Supported Diversity and Stunts/Sports Departments with effective correspondence management, document coordination, and customer relations.
- Delivered clerical support by efficiently handling wide range of routine and special requirements.
- Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs using MS Office suite.
- Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
Personal Assistant
Public Figure, Drew Lynch
Sherman Oaks, CA
01.2014 - 01.2016
- Captured and maintained client’s brand and image through numerous social media outlets.
- Provided daily rundown of schedule, made recommendations, and presented feedback of previous day’s events.
- Liaised with key accounts to deliver targeted administrative support, including estate, household and property management.
- Provided multifaceted services to client by running errands, managing mail, scheduling appointments and arranging transportation.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Wrote reports, executive summaries and newsletters.
Office Administrator
Velocity Entertainment Partners
Los Angeles, CA
01.2011 - 01.2013
- Acknowledged incoming phone calls to schedule client auditions.
- Liaison between Casting Directors and clients regarding auditions.
- Transferred client accounts to new streamlined system for easier account management.
- Supported logistics for programs, meetings and events, including room reservations, agenda preparation and calendar maintenance.
- Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs using MS Office suite.
- Performed general office duties, including answering multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Education
Bachelor of Arts - Theater Arts
University Of Houston
Houston, TX 08.2003 - 05.2007
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Skills
Microsoft Officeundefined
Quote
Judge a man by his questions rather than his answers.
Voltaire
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