Veronica Johnson
Henrico,VA
Summary
Organized and dependable candidate successful at managing multiple priorities with positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
38
38
years of professional experience
Work History
Direct Support Professional
Hartwood Foundation Inc
Henrico, VA
07.2015 - Current
- Assisted disabled clients to support independence and well-being.
- Maintained clean, safe and well-organized patient environment.
- Monitored progress and documented patient health status changes to keep care team updated.
- Administered medication as directed by physician.
- Updated patient files with current vitals, behaviors and other data relevant to treatment planning.
- Supervised daily activities and provided assistance to staff.
- Led patient or group recreational activities for enhanced patient outcomes.
- Minimized injuries to staff or patients through support or restraint to control patient movements.
Deputy Sheriff Officer
City Of Richmond
Richmond, VA
06.2005 - Current
- Patrolled designated areas in patrol vehicle and on foot to identify security and safety issues.
- Investigated incidents and crimes, collected evidence and recorded witness statements.
- Provided public safety assistance at community events to maintain safe and secure environments.
- Gathered information and evidence to assist in solving crimes.
- Monitored crowded public areas and events to mitigate risk and promote safety.
- Observed jail and inmate activity to maintain order and safety of [Number] inmates and guards.
Food Service Worker
Henrico County Public Schools
Henrico, VA
02.2007 - 05.2009
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Greeted customers at counter to fulfill requests and answer questions.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
- Made food according to standard recipes with requested changes for customer satisfaction.
Toll Collector
Richmond Metropolitan Auth
Richmond, VA
06.2004 - 05.2005
- Communicated in English and [Language] to assist motorists and respond to inquiries concerning tolls, directions and routes.
- Monitored toll lane activity and generated operational reports.
- Collected tolls, provided change and issued receipts to motorists quickly to maintain traffic flow.
- Classified all vehicles passing through toll lanes in accordance with procedural requirements.
- Operated toll collection equipment and processed toll payments accurately.
- Operated cash register to record transactions accurately and efficiently.
Accounts Payable Clerk
Jersey Lynne Farms
Brooklyn, NY
02.1994 - 01.2004
- Prepared vendor invoices and processed incoming payments.
- Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
- Maintained good working relationships with vendors and resolved disputes.
- Reviewed vendor invoices for appropriate documentation and validity prior to payment.
- Reconciled processed work by verifying entries and comparing system reports to balance numbers.
- Generated and submitted invoices based upon established accounts receivable schedules and terms.
- Reported financial data and updated financial records in ledgers and journals.
Residential Coordinator
Bailey House Inc
New York, NY
09.2001 - 09.2002
- Delivered referrals and information to residents and families about available services, programs and resources.
- Recruited, hired and trained employees, providing day-to-day direction and guidance.
- Collected feedback from residents and family members to identify opportunities for program and operational improvements.
- Maintained important organizational paperwork and resident data.
- Mediated conflict to provide safe and secure environment through policy enforcement.
Education
No Degree - Accounting/ Human Services
Touro College
New York, NYSkills
- Caring Companionship
- Team Collaboration
- Incapacitation care
- Bedside Care
- Critical Thinking
- Ability to Lift Clients
- Clear Communication
- Relationship Building
- Sound Judgment
- First Aid Certification
- Time Management
- Diet and Nutrition
- CPR Certification
- Independent Thinking
- Safety Compliance
- Documentation and Recordkeeping
Timeline
Direct Support Professional
Hartwood Foundation Inc
07.2015 - Current
Food Service Worker
Henrico County Public Schools
02.2007 - 05.2009
Deputy Sheriff Officer
City Of Richmond
06.2005 - Current
Toll Collector
Richmond Metropolitan Auth
06.2004 - 05.2005
Residential Coordinator
Bailey House Inc
09.2001 - 09.2002
Accounts Payable Clerk
Jersey Lynne Farms
02.1994 - 01.2004
No Degree - Accounting/ Human Services
Touro College