Summary
Overview
Work History
Education
Skills
Additional Information
Work Availability
Timeline
Generic

Veronica Johnson

Gresham,OR

Summary

Skilled Care Provider assisting elderly, convalescents, or persons with disabilities with daily living activities in-home or within care facility. Keep house by making beds, doing laundry, washing dishes and preparing meals. Advise families and healthcare team regarding health concerns, nutrition, cleanliness and household activities.

Overview

28
28
years of professional experience

Work History

Caregiver

Visiting Angels Home Care
08.2022 - Current
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Transported clients to and from medical appointments with safety and efficiency.
  • Entrusted to handle confidential and sensitive situations in professional matter.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.

Customer Service Representative

Providence Alaska Medical Center
06.1995 - 06.2018
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Provided primary customer support to internal and external customers.
  • Exhibited high energy and professionalism when dealing with clients and staff.
  • Delivered prompt service to prioritize customer needs.
  • Sought ways to improve processes and services provided.

Education

High School Diploma -

South Salem High School
Salem, OR

Chemeketa Community College
Salem, OR

Alaska Pacific University
Anchorage, AK

University of Alaska Anchorage
Anchorage, AK

Certified Nurse's Aide Course

University of Alaska Fairbanks
Fairbanks, AK
12.1991

Skills

  • Developing Client Trust
  • Household Chores
  • Behavior Redirection
  • Activities of Daily Living Assistance
  • Deliver Exceptional Care
  • Respectful and Compassionate
  • Ambulating Patients
  • Strong Ethics
  • Dependable and Responsible

Additional Information

U.S. Army USAMRIID, Fort Detrick, MD. 21701. Rank: E-4. Ward Clerk

Supervisor: Staff Sgt. Terry Paul

Reason for leaving: End Term of Service

Duties: Received specialized training as a Medical Specialist (91B) and Emergency Medical Technician. Received Good Conduct Medal, Sharpshooter qualified.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Caregiver

Visiting Angels Home Care
08.2022 - Current

Customer Service Representative

Providence Alaska Medical Center
06.1995 - 06.2018

High School Diploma -

South Salem High School

Chemeketa Community College

Alaska Pacific University

University of Alaska Anchorage

Certified Nurse's Aide Course

University of Alaska Fairbanks

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Veronica Johnson