Carnell Smith
Los Angeles,CA
Overview
12
12
years of professional experience
Work History
Security Officer
Allied Universal Security Services
Carson
03.2022 - 02.2024
- Checked for safety hazards and took corrective action when necessary.
- Monitored surveillance cameras and responded to suspicious activity.
- Investigated all reported incidents of theft or vandalism on premises.
- Responded to alarms and conducted investigations as required.
- Confirmed visitor identification prior to granting entry into the building.
- Assisted in the development and implementation of security policies and procedures.
- Maintained accurate logs of all security related activities.
- Provided escorts for visitors as needed throughout the facility.
Ambassador /Shift Lead
Amazon
Culver City, CA
11.2021 - 03.2023
- Coached and trained employees and managed daily work assignments to enhance operations.
- Delegated tasks to employees and monitored activities and task completion.
- Completed opening and closing duties to facilitate business operations.
- Upheld company standards and compliance requirements for operations.
- Held performance reviews to identify and correct areas needing improvement.
- Complied with company safety procedures, policies and regulations to promote safe working environment.
- Positioned skilled staff in key areas throughout shift to optimize department productivity.
- Evaluated employee performance, delivering individualized feedback and praise.
- Coached team members to increase productivity and reduce workplace accidents.
- Managed daily workflow and scheduled staff for adequate coverage.
- Checked for safety hazards and took corrective action when necessary.
- Monitored surveillance cameras and responded to suspicious activity.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Investigated all reported incidents of theft or vandalism on premises.
- Enforced access control measures in accordance with established procedures.
- Confirmed visitor identification prior to granting entry into the building.
- Assisted in the development and implementation of security policies and procedures.
- Maintained accurate logs of all security related activities.
Truck Loader Unloader/Order Picker
Fashion Nova
Santa Fe Springs, CA
02.2018 - 10.2019
- Picked products from designated locations to fulfill customer orders.
- Operated warehouse equipment with caution and according to manufacturer instructions to reduce risk of accidents and malfunctions.
- Accurately keyed in data for packages into computer system using handheld scanners, averaging 1000-1200 packages per shift.
- Attended company safety meetings.
- Used RF scanner to pick items from proper bins.
- Read orders to obtain item numbers and located merchandise in bins or on shelves.
- Used RF scanner to pick items from bins and complete orders.
Audio Technician
Full Gospel Baptist Church
Los Angeles, CA
01.2014 - 03.2018
- Ensures proper cash flow through accurate accounting.
- Sells merchandise & maintains inventory.
- Skilled with problem solving and fulfilling the needs of any customer.
Disc Jokey
06.2012 - 03.2018
- Broadcast music over radiostaions Provide entertainment for social events, weddings, and corporate banquets Volunteer Experience Praise Dancer of Made Whole Helping Hands Ministry.
Package Handler
UPS
Gardena , CA
12.2017 - 03.2018
- Assisted in loading delivery trucks with prepared packages.
- Ensured packages were sealed properly.
- Loaded products weighing up to 75 pounds onto trailers for delivery.
- Loaded and unloaded 6-10 delivery vans per shift.
Cashier/Stocker/Lot Tech/Forklift
Home Depot
Los Angeles, CA
07.2017 - 02.2018
- Bagged and wrapped goods sold to customers safely and carefully to prevent damage.
- Scanned barcodes to process sales and share pricing information with customers.
- Processed transactions by collecting cash, check and credit card payments.
- Balanced cash register drawer by counting money.
- Built customer confidence by actively listening to concerns and giving appropriate feedback.
- Tracked internal inventory with hand-held equipment, conducted in a timely cycle counts, performed full audits and resolved discrepancies to maintain accurate records.
- Answered customers' questions and addressed problems and complaints in person and via phone.
- Maintained friendly and professional customer interactions.
- Blocked and faced all products on shelves and displays to meet company policies.
- Patrolled parking areas during my schduled shift and collected basket to keep lot looking neat..
- Trained new team members in cash register operation, stock procedures and customer service.
- Helped customers find specific products, answering questions and offering advice.
Cashier/Instock
Target Stores
Culver City, CA
08.2015 - 12.2017
- Managed cash drawer throughout shift, keeping big bills out of sight and appropriate levels of change and small bills to meet customer needs.
- Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
- Checked shelves to ensure adequate stock.
- Tracked internal inventory with hand-held equipment, conducted cycle counts, performed full audits and resolved discrepancies to maintain accurate records.
- Blocked and faced all products on shelves and displays to meet company policies.
- Monitored the work space to ensure that it was neat, orderly and safe.
- Greeted customers and retrieved products requested.
- Trained new team members in cash register operation, stock procedures and customer service.
Cashier/Delivery Driver
Magic Burger
Los Angeles, CA
05.2014 - 05.2015
- Issue receipts, refunds, credits, or change due to customers.
- Collect money from customers, make change, and record transactions on customer receipts.
- Listen to and resolve customers' complaints regarding products or services..
- Inform regular customers of new products or services and price changes.
Education
High School Diploma -
Lawndale High School
Lawndale, CA06.2016
Santa Monica High School
2015
Skills
Microsoft Word, Power point, & Internet, Pallet Jack, Forklift, Picker, RF Scanner
- Operations monitoring
- Team Supervision
- Issue resolution
- Experience in leadership
- Multitasking
- Communication
- Training & development
- Cashier
- Security Guard
Timeline
Security Officer
Allied Universal Security Services
03.2022 - 02.2024
Ambassador /Shift Lead
Amazon
11.2021 - 03.2023
Truck Loader Unloader/Order Picker
Fashion Nova
02.2018 - 10.2019
Package Handler
UPS
12.2017 - 03.2018
Cashier/Stocker/Lot Tech/Forklift
Home Depot
07.2017 - 02.2018
Cashier/Instock
Target Stores
08.2015 - 12.2017
Cashier/Delivery Driver
Magic Burger
05.2014 - 05.2015
Audio Technician
Full Gospel Baptist Church
01.2014 - 03.2018
Disc Jokey
06.2012 - 03.2018
High School Diploma -
Lawndale High School
Santa Monica High School
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