Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Veronica Jones

Oneonta,AL

Summary

Professional go getter with backgrounds in healthcare and government contracts.

Skilled Patient Care Technician offering demonstrated expertise in patient support developed over 20 years of healthcare experience. Skilled at supporting transports, ambulating patients and charting updates. Flexible team player with positive and upbeat nature.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Patient Care Technician

UAB St Vincent’s Blount
07.2024 - Current
  • Provided direct patient care, assisting with daily living activities and ensuring comfort.
  • Monitored vital signs and reported changes to nursing staff for timely interventions.
  • Maintained accurate patient records using electronic health record systems.
  • Assisted in the implementation of care plans, collaborating with interdisciplinary teams.
  • Trained new staff on protocols, improving team efficiency and patient safety standards.
  • Educated patients and families on health management practices and care procedures.
  • Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
  • Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
  • Enhanced patient satisfaction by providing compassionate and attentive care.

Government Contractor

Dynetics
06.2023 - 04.2024
  • Enhanced software performance by optimizing algorithms and streamlining code logic.
  • Developed user-friendly interfaces for seamless interaction with complex software systems.
  • Streamlined code review processes, resulting in improved code quality and faster development cycles.
  • Collaborated with cross-functional teams to design and implement scalable software solutions.
  • Debugged critical issues, ensuring system stability and reliability for endusers.
  • Created detailed technical documentation for efficient knowledge transfer among team members.
  • Implemented agile methodologies to continuously improve development processes and increase project success rates.
  • Continuously updated skills through professional development courses, staying current with industry trends and best practices.
  • Selected tools, materials and equipment and tracked inventory.
  • Reviewed project in-depth to schedule deliveries and estimate costs.
  • Spearheaded the development of technical documentation for government contracts, ensuring accuracy, clarity, and compliance with regulatory standards.
  • Optimized internal processes by identifying areas for improvement, developing action plans, and monitoring progress toward goals.
  • Developed innovative solutions for government agencies to address pressing challenges and enhance service delivery.
  • Championed organizational adherence to industry best practices, upholding a reputation for excellence in government contracting services.
  • Enhanced team productivity through the implementation of effective project management tools and strategies.
  • Used strong technical management, program management, and cross-group collaboration skills to lead diverse functional teams.
  • Improved project efficiency by streamlining communication between team members and stakeholders.
  • Reduced operational costs through effective resource allocation and budget management.

CNA

Diversicare Of Oneonta
06.2022 - 05.2023
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.

Distribution Area Manager

WAL-MART DISTRIBUTION CENTER 6006
10.2015 - 04.2023
  • Strategically implement and spearhead the daily business plan, increase efficiency by communicating goals, manage staffing and scheduling, assign duties, and coordinate workloads to achieve the facility goals and optimal productivity
  • Supervise and develop associates and leaders, monitor performance, and provide feedback
  • Mentor, train, and identify development and employment practices needs and participate in the hiring, promotion, coaching, and evaluation
  • Effectively and efficiently monitor the volume of work and administer daily activities, operations, and ensure the maintenance of production rates in the facility and complete all tasks according to schedule
  • Thoroughly ensure compliance with all safety, regulatory, sanitation laws, and facility policies, organize reporting, scheduling, and inventory systems and investigations to enhance productivity
  • Organize inventory and manage stock levels, availability of equipment, and necessary resources to establish accuracy.
  • Increased team productivity by streamlining processes and implementing more efficient systems.
  • Led a team to achieve company goals and exceed targets consistently, fostering a positive work environment.
  • Managed daily operations for optimal performance, ensuring timely completion of tasks and projects.

Kitchen Manager

CLEVELAND SENIOR LIVING (THE MAGNOLIA HOUSE)
03.2014 - 10.2015
  • Conducting staff appraisals and dealing with any inefficiencies in performance
  • Assists with menu development: present new ideas and create kitchen organization for successful execution
  • Assists with the training and development of culinary staff, both sous chef and team members
  • Assists with the development of recipes, cooking procedures and food presentation
  • Supervise and manage the work processes or procedures of team members
  • Work with Executive Chefs to develop/oversee plans for controlling budgeted food and labor costs
  • Develop, maintain, and manage training programs Determine work procedures, prepare work schedules, and expedite workflow for inmate and/or Aramark employee workforce
  • Dedicating time to develop your team using our tailored development framework
  • Leading a workforce of over 20 Teammates, including training and development, succession planning and performance evaluations
  • Train and develop staff to assist in kitchen duties.

Caregiver/CNA

Magnolia House
03.2013 - 07.2014
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.

QA Inspector

AMERICAN APPAREL INC.
06.2006 - 02.2008
  • Closely monitoring and examining each stage of the entire production process
  • Segregating non-conforming parts in accordance with written quality procedures
  • Making sure that company employees follow documented procedures and standards
  • Overseeing the identification of all parts/components used in the production process
  • Returning faulty parts to team members who are responsible for them
  • Using precision tools and statistical software to quickly identify defective parts
  • In charge of archiving all quality related administrative records and then filing them
  • Ensuring that the working area is hazard free and always kept clean
  • Participating in all safety related training workshops organized by the company
  • Advising senior managers on health and safety arrangements of subordinates
  • Reporting any accidents, incidents, near misses, actual or potential problems with products, services, or systems according to Senior Managers.

Education

High School Diploma -

Oneonta High School
Oneonta, AL

Skills

  • Relationship Building & Engagement
  • Contract Negotiation & Implementation
  • Logistics Experience
  • Time Management
  • Quality Assurance
  • Manufacturing Experience
  • Conflict Management
  • Life Cycle
  • SAP Experience
  • Plant Safety, & Inventory Tracking
  • Supply Chain Management
  • Inventory Management
  • Procurement & Cost Analysis
  • Partnership Development
  • Service Delivery
  • Performance Management
  • Client Relationships
  • Creative Thinking
  • Attention to Detail
  • Adaptability
  • Software Testing
  • Client Communication
  • Continuous Integration
  • Continuous Deployment
  • Performance Optimization
  • Critical Thinking
  • Problem Solving
  • Conflict Resolution
  • Machine Learning
  • Team Collaboration
  • Decision Making
  • Project Management
  • Policy analysis
  • Decision-Making
  • Relationship Building
  • Training and mentoring
  • Microsoft Office
  • Documentation and Recordkeeping
  • Analytical and Critical Thinking
  • Customer Relationship Management
  • Recruitment and hiring
  • Human Resources Support
  • Complaint Handling

Accomplishments

    Voted associate of the month four times, and trainer of the month five times

Certification

Deltek Certified

Timeline

Patient Care Technician

UAB St Vincent’s Blount
07.2024 - Current

Government Contractor

Dynetics
06.2023 - 04.2024

CNA

Diversicare Of Oneonta
06.2022 - 05.2023

Distribution Area Manager

WAL-MART DISTRIBUTION CENTER 6006
10.2015 - 04.2023

Kitchen Manager

CLEVELAND SENIOR LIVING (THE MAGNOLIA HOUSE)
03.2014 - 10.2015

Caregiver/CNA

Magnolia House
03.2013 - 07.2014

QA Inspector

AMERICAN APPAREL INC.
06.2006 - 02.2008

High School Diploma -

Oneonta High School

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Veronica Jones