Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Veronica Juarez

Lawrenceville

Summary

Dynamic and results-oriented professional with extensive experience in customer service and cash management, notably at QuikTrip. Excelled in multitasking and maintaining high customer satisfaction, demonstrating sales expertise and relationship building. Proven track record of enhancing service delivery and efficiently managing cash, contributing to significant improvements in operational efficiency.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Clerk

QuikTrip
06.2023 - Current
  • In this position I am both a cashier and kitchen clerk. My duties as a cashier are to be able to take two customers at a time and move quickly. Our registers don't provide us with how much change to return so we are required to do the math in our head and give back the correct change .I also am required to empty the trash bins from the inside and outside of our store .Every 15 minutes I am required to sweep and mop, wipe down the counters, face the store, while also greet customers as they walk in. In the kitchen I am required to make food and put out food items for customers to buy. All of this while also completing the tasks for the kitchen like, washing dishes, refilling ingredients, and cleaning the cooking area.

Banquet Server

Gas South Convention Center
06.2023 - Current
  • Provided friendly, courteous service to create memorable moments for guests.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Served appetizers, delivered entrees, and refilled beverages for banquet guests.
  • Arranged linens and table settings according to seating plan and event theme.
  • Answered guest questions about event plans and food service choices.
  • Handled food and beverage orders for up to 800 guests, delivering prompt and friendly service.
  • Worked with banquet manager to coordinate event set up and schedule.
  • Carried out professional service, retaining polite and friendly approach at all times.
  • Set up banquet tables and chairs based on event requirements.
  • Performed opening and closing duties for banquet hall, following checklist to restock supplies and clean up all service areas.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Maintained clean and safe work environment.
  • Added food items, beverages, and utensils to trays and immediately delivered to correct rooms.

Babysitter

Family Members and Relatives
02.2022 - Current
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Communicated positively with children and guardians.
  • Taught children to organize toys, wash hands, and share by leading by example.
  • Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
  • Prepared healthy, age-appropriate snacks and meals.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Played games, worked on puzzles, and read books to young children.
  • Administered medications by following strict instructions from parents.
  • Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
  • Communicated with parents regarding children's progress and development, raising any issues.
  • Supervised children on playground to help develop physical and social skills.
  • Encouraged children to be understanding and patient with others.
  • Transported children to and from school, medical appointments, and extra-curricular activities.
  • Monitored children's play activities to verify safety.
  • Helped children complete homework assignments and school projects.

Concessions Cashier

Gas South Arena
07.2023 - 10.2024
  • Responded to customer complaints to help resolve issues.
  • Maintained clean, organized workspace according to operational standards.
  • Consistently provided friendly service to promote better customer engagement.
  • Immediately informed supervisors when equipment was not functioning properly to promote quick issue resolution.
  • Monitored inventory and notified management of deficiencies or shortages.
  • Prepared quality products while maintaining proper food safety practices, portion control, and presentation within service goal times.
  • Processed large-scale concession resupply orders, bringing new snacks and beverages to serve customer preferences.
  • Served snacks requiring specific care, refrigeration and preparation upon purchase.
  • Corrected order issues, provided refunds, and replaced items.

Education

No Degree - Nursing

Georgia Gwinnett College
Lawrenceville, GA
05-2028

Skills

  • Sales expertise
  • Cash handling
  • Driver correspondence
  • Cash management
  • Relationship building
  • Customer satisfaction
  • Peer relationships
  • Handling payments
  • Schedule and calendar management
  • Telephone etiquette
  • Driver communications
  • Verbal and writing communication
  • Calendar management

Certification

Cpr certified

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Concessions Cashier

Gas South Arena
07.2023 - 10.2024

Clerk

QuikTrip
06.2023 - Current

Banquet Server

Gas South Convention Center
06.2023 - Current

Babysitter

Family Members and Relatives
02.2022 - Current

No Degree - Nursing

Georgia Gwinnett College

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Veronica Juarez