Veronica Kester
Anchorage,AK
Summary
Dynamic and adaptable professional with experience at Texas Roadhouse Restaurant, excelling in customer service and problem-solving. Proven ability to manage high-pressure situations while enhancing team collaboration. Skilled in maintaining cleanliness, consistently ensuring a positive guest experience and fostering a welcoming environment.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Barista Trainee
Amazing Grace Lutheran (907) 344-4317
04.2023 - Current
- Prepared specialty beverages according to specific requests from clients, showcasing adaptability and attention to detail.
- Enhanced team efficiency by assisting with inventory management and restocking supplies as needed.
- Maintained strict adherence to food safety guidelines, ensuring a clean and sanitary workspace at all times.
Host
Texas Roadhouse Restaurant (907) 336-7427
02.2025 - 05.2025
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Camp Counselor
Glacier Bible Camp (907) 789-4093
06.2023 - 06.2024
- Worked with children of varying age, interest, skill, and developmental levels.
- Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
- Led groups of children safely through variety of camp activities.
- Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.
Education
No Degree -
South Anchorage Highschool
Anchorage, AKSkills
- Order taking
- Espresso preparation
- Cleanliness
- Customer service
- Team collaboration
- Multitasking proficiency
- Problem-solving
- Positive engagement
- Team leadership
Accomplishments
I have been a member of the varsity tennis team at South Anchorage High School since my freshman year, which has helped me build discipline, resilience, and strong teamwork skills. I am also involved in the Civic Leadership Program, a dual enrollment partnership with the University of Alaska Anchorage that combines academic coursework with community service. Additionally, I earned the Seal of Biliteracy in German this past year.
Certification
- Myrriah Byers (Math teacher/close friend's mother)-(907) 440-4561
- Tari Stage-Harvey (Camp leader/manager)- (907) 789-4093
- Amanda Lyndquist (Church youth leader and coffee shop manager) - (651) 303-9965
- Current Food Handlers License
Languages
German
Native or Bilingual
Timeline
Host
Texas Roadhouse Restaurant (907) 336-7427
02.2025 - 05.2025
Camp Counselor
Glacier Bible Camp (907) 789-4093
06.2023 - 06.2024
Barista Trainee
Amazing Grace Lutheran (907) 344-4317
04.2023 - Current
No Degree -
South Anchorage Highschool
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