Summary
Overview
Work History
Skills
Timeline
Generic

Veronica King

Indialantic,FL

Summary

Dedicated Customer Service professional committed to delivering high quality service and support. Detail-oriented and well-versed in assisting with financial operations, managing records and coordinating paperwork. Good multitasker and problem-solver adept at remaining calm and professional in busy, high-pressure environments.

Overview

6
6
years of professional experience

Work History

Cash Office Associate/Sales Associate

Bealls Florida
08.2022 - Current
    • Balanced safe, prepared tills, and prepared register for next sales date.
    • Prepared bank deposits.
    • Investigated discrepancies of cash register and POS System totals to resolve errors.
    • Followed company policies, procedures, and practices for accurate recordkeeping and loss prevention.
    • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
    • Helped customers locate products and checked store system for merchandise at other sites.
    • Prepared merchandise for sales floor by pricing or tagging.
    • Rotated stock and restocked shelves to maintain product availability and store appearance.
    • Managed returns, exchanges and refunds in accordance with store policy.

Caregiver, Special Needs

Agency For Persons With Disabilities
06.2017 - 03.2023
    • Assisted clients with daily living needs to maintain self-esteem and general wellness.
    • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
    • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
    • Built strong relationships with clients to deliver emotional support and companionship.
    • Assisted patients with self-administered medications.
    • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.

Realtor/Transaction Coordinator

Keller Williams
  • Prepared and presented contracts and other legal documents to clients.
  • Reviewed and executed confidential documents, contracts and disclosures.
  • Established positive flow of communication with agents, clients, attorneys and personnel involved in closing transactions.
  • Managed scheduled meetings to maintain satisfaction of both buyers and sellers and facilitate smooth purchases.
  • Worked closely with clients to facilitate appropriate loans, inspections, and credit reports.

Surgery Coordinator

Eye Surgery Associates
  • Arranged pre-operative and post-operative appointments for surgical patients.
  • Resolved scheduling conflicts to maintain high-quality patient services.
  • Expertly managed planning, scheduling, and coordination of outpatient procedures.
  • Obtained pre-authorizations and pre-certifications ahead of scheduled surgeries.
  • Verified insurance coverage and obtained pre-authorizations.

Medical Assistant/Receptionist

Woodbury Pediatrics
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Managed multi-line phone system and pleasantly greeted patients.
  • Checked patient insurance, demographic, and health history to keep information current.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Completed clinical procedures and gathered patient data for interpretation by physician.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Transcribed phone messages and relayed to appropriate personnel

Bank Teller

Dime Savings Bank
  • Managed daily bank operations by processing customer transactions and providing exceptional customer service.
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.

Skills

  • Exceptional Customer Service
  • Multi-Tasking Strength
  • Administrative Support
  • Teamwork and Collaboration
  • Dependable and Hardworking
  • Flexible and Adaptable

Timeline

Cash Office Associate/Sales Associate

Bealls Florida
08.2022 - Current

Caregiver, Special Needs

Agency For Persons With Disabilities
06.2017 - 03.2023

Realtor/Transaction Coordinator

Keller Williams

Surgery Coordinator

Eye Surgery Associates

Medical Assistant/Receptionist

Woodbury Pediatrics

Bank Teller

Dime Savings Bank

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Veronica King