Veronica Lechuga
17429 Barbee St.,CA
Summary
Adept Spanish Medical Interpreter and Phlebotomist Intern with a proven track record at Medical Office Services and Bolivar Family Medical Clinic Inc DBA Eunice Boliv. Enhanced patient care through expert venipuncture technique and empathetic communication, significantly improving patient experience. Skilled in translating complex medical information, ensuring accurate patient understanding and documentation.
Overview
4
4
years of professional experience
Work History
Spanish Medical Interpreter
Medical Office Services
08.2020 - 08.2024
- Interviewed patients in regards to how their injury occurred and their current physical symptoms and documented it for workers compensation claim file.
- Assisted healthcare professionals in delivering culturally sensitive care to Spanish-speaking patients.
- Served as medical interpreter for patients and staff clinical encounters by delivering accurate, skilled interpretations to facilitate effective communications.
- Interpreted services to families during process of scheduling initial visit and coordination of ongoing treatment.
- Translated procedural information to facilitate understanding between doctors and patients.
- Translated documents about treatment directions and helped non-English speaking patients fill out medical forms.
- Collaborated with professional colleagues in development and implementation of family language service initiatives.
- Reviewed, edited and proofread translated documents for accuracy.
Phlebotomist Intern
Bolivar Family Medical Clinic Inc DBA Eunice Boliv
09.2023 - 09.2023
- Improved overall patient experience with compassionate bedside manner and clear communication.
- Assisted in training new interns, ensuring proper phlebotomy techniques were followed.
- Collaborated with laboratory staff to expedite processing of specimens, reducing wait times for results.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Supported fellow interns through peer mentoring and sharing best practices in phlebotomy procedures.
- Enhanced patient comfort by efficiently performing blood draws and specimen collection.
- Ensured accurate labeling of specimens, preventing mix-ups and guaranteeing correct test results.
- Adhered to strict safety protocols and infection control measures, protecting both patients and staff from contamination risks.
- Promoted professional growth by attending workshops, conferences, and seminars related to phlebotomy and patient care.
- Reduced patient anxiety during blood draw procedures with empathetic communication style and gentle technique.
- Proactively sought feedback from supervisors for continuous improvement in phlebotomy skills throughout the internship period.
- Centrifuged blood samples as outlined in clinical protocols.
- Packaged and shipped specimens to central lab daily.
Education
Certified - Phlebotomist And BLS Certified
Phlebotomy Training Specialists
San Bernardino, CA02.2023
Skills
- Order of draw
- Venipuncture Technique
- Blood culture collection
- Adaptable to change
- Proper labeling
- Patient comfort
- Communication abilities
Languages
Spanish
Native or Bilingual
Timeline
Phlebotomist Intern
Bolivar Family Medical Clinic Inc DBA Eunice Boliv
09.2023 - 09.2023
Spanish Medical Interpreter
Medical Office Services
08.2020 - 08.2024
Certified - Phlebotomist And BLS Certified
Phlebotomy Training Specialists
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