Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Veronica Linares

Yonkers,NY

Summary

Skilled administrative team member with in-depth understanding of medical standards, compliance requirements and operational procedures. Practiced problem-solver with friendly and caring mentality and excellent communication skills. Expertise in inventory management, customer service and inner-office operations.

Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.

Overview

4
4
years of professional experience

Work History

Medical Receptionist

Boston Children's Health Physicians LLP
Hawthorne, NY
01.2024 - 02.2025
  • Greeted patients warmly and checked them in for appointments efficiently.
  • Managed phone calls, scheduling, and patient inquiries promptly and accurately.
  • Maintained patient records using electronic health record systems securely and confidentially.
  • Verified insurance coverage for appointments and collected co-payments as required.
  • Collaborated with medical staff to ensure smooth clinic operations throughout the day.
  • Checked patients in and out for appointments and collected co-payments.
  • Greeted and checked in patients, updating patient information in computer system.
  • Adhered to HIPAA requirements to safeguard patient confidentiality.
  • Managed front office customer service, appointment management, billing and administration tasks to streamline workflow.
  • Answered multi-line phone system and directed callers to requested personnel and departments.
  • Assisted with filing of medical records and documents, maintaining accurate electronic files.
  • Informed patients of financial responsibilities prior to rendering services.
  • Familiarity with NextGen.

Front Desk Receptionist/Medical Coding and Billing Specialist

White Plains Chiropractic Wellness
White Plains, NY
08.2021 - 10.2022
  • Greeted visitors entering establishment to determine nature and purpose of visit.
  • Scheduled appointments and coordinated meetings for office personnel.
  • Oversaw all aspects of day-to-day practice operations including front desk reception, appointment scheduling, billing and coding, insurance verification.
  • Resolved billing discrepancies in an efficient and effective manner.
  • Performed administrative duties such as filing, billing and coding of insurance claims.
  • Assisted with administrative tasks, including data entry and filing documents.
  • Provided information about services and answered client questions promptly.
  • Handled payment processing and provided customers with receipts and proper bills and change.
  • Provided administrative support such as filing documents, photocopying and scanning materials.
  • Created and managed digital and physical filing systems for records, correspondence, and other material.

Education

GED -

Yonkers Vive School
Yonkers, NY
06-2018

Certificate - Medical Billing And Coding

U.S. Career Institute
Fort Collins, CO
05-2023

Skills

  • Electronic health records
  • Insurance verification
  • Appointment scheduling
  • Patient check-in
  • Billing and coding
  • Customer service
  • Attention to detail
  • Team collaboration
  • Multi-line phone management
  • CPT coding
  • HIPAA compliance
  • Microsoft office

Languages

Spanish
Native/ Bilingual

Timeline

Medical Receptionist

Boston Children's Health Physicians LLP
01.2024 - 02.2025

Front Desk Receptionist/Medical Coding and Billing Specialist

White Plains Chiropractic Wellness
08.2021 - 10.2022

GED -

Yonkers Vive School

Certificate - Medical Billing And Coding

U.S. Career Institute
Veronica Linares
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