Veronica Linthicum
AT&T
Rockwall
7
years of professional experience
Results-oriented Leader with extensive experience in advanced technologies and a comprehensive understanding of AT&T Consumer portfolio. Achieved significant improvements in performance metrics and project management through effective strategic planning and execution. Focused on driving operational excellence and fostering teamwork to align initiatives with organizational goals.
Work History
Director Chief of Staff – Finance/Modernization
1 Year 3 Months- Led finance modernization projects from concept to final implementation, aligning initiatives with organizational objectives.
- Take finance modernization projects/programs from original concept through final implementation.
- Organized project activities and interdepartmental meetings; ensured communication facilitated completion of the program/project on schedule and within budget constraints.
- Collaborated with outside consultants to drive process improvements and facilitate technology implementations.
Director Project Program Management/Chief of Staff
2 Years 7 Months- Led projects/programs from original concept through final implementation, ensuring alignment with business objectives.
- Implemented and oversaw performance initiatives, provided leadership status reports, and adjusted tactical approach based on performance needs to drive project success.
- Takes projects/programs from original concept through final implementation.
- Coordinated travel arrangements for VP and team, ensuring timely logistics and accommodations.
- Coordinated calendars and planned events to ensure effective scheduling and resource allocation.
- Coordinated project activities and interdepartmental meetings, ensuring effective communication to complete programs/projects on schedule and within budget.
Director of Sales Mobility Sales & Service
1 Year 2 Months- Planned, directed, and managed activities of consumer sales and service centers across multiple geographic locations to enhance operational effectiveness.
- Implements and oversees performance initiatives providing leadership status reports and adjusting tactical approach based on performance needs.
- Directed development and implementation of sales strategies, force management, audit and compliance reviews, and market plan objectives to meet business goals.
- Designs the organizational structure and oversees staffing to ensure proper design.
Principal Business Management
1 Year 1 Month- Defined, designed, and implemented organizational processes, facilitating change through consulting and collaboration.
- Coordinated infrastructure program planning, managed roadmaps, estimated project timelines, and developed strategic and tactical planning.
- Created leadership presentation materials, planned corporate events, and oversaw corporate-wide projects.
- Additional Roles:
- Area Retail Sales Manager Dallas, TX/October 2018 – May 2019
- Lead Chief of Staff, Mobility Dallas, TX/April 2017 – October 2018
- Sales & Service OOF Strategic Partner Manager Dallas, TX/April 2017 – October 2018
Education
Bachelor of Science - Business Administration: Communications
Skills
Financial Strategy
Project Management
Performance metrics
Performance track record
Change Management
Data Strategy Development
Data Strategy
Strategic Perspective
Collaboration/Team Building
Effective communications
Interpersonal skills/Loyalty
Data Strategy
Strategic planning
Relationship building
Decision-making
People management
Operations management
Project management
Project coordination
Employee development
Organizational development
Contract and vendor management
Contract negotiation
Contract management
Vendor relationship management
Business strategy
Teamwork and collaboration
Team leadership
RECOGNITION
Summit Winner 2022, G2L Graduate, RISE Participant, Summit Winner 2016, MSSO Initiative Management Process, MDP Graduate 2013, Summit Winner 2013
Timeline
Director Chief of Staff – Finance/Modernization
AT&T
05.2025 - CurrentRead More
Director Project Program Management/Chief of Staff
AT&T
10.2022 - 05.2025Read More
Director of Sales Mobility Sales & Service
AT&T
08.2021 - 10.2022Read More
Principal Business Management
AT&T
05.2019 - 06.2020Read More
Liberty University
Bachelor of Science from Business Administration: Communications
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