Veronica Lissa
J
Lynn,MA
Summary
Support day-to-day program operations with expertise in records management and resource coordination. Skillfully meet diverse needs and address issues to maintain efficiency and program outreach. Demonstrated success in building long-lasting relationships. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Experienced in human services with over 15 years of experience in social services. Excellent reputation for resolving problems and improving clinets satisfaction.
Overview
1
1
year of professional experience
3
3
years of post-secondary education
1
1
Certification
1
1
Language
Work History
Social Service Supervisor 2019 to Present
Lynn Community Health Center
Lynn, MA
10.2020 - 12.2021
- Developed manual providing information on community resources across county available to families and children.
- Worked with clients to improve life choices and maximize benefits of programs.
- Spoke with senior citizen groups to expand community engagement
- Determined needed and relevant interventions based on each client's cognitive abilities and current needs.
- Coordinated referrals and direct support for home care services for clients.
- Managed team of employees, overseeing hiring, training and professional growth of employees.
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
Education
Bachelor of Science - Social Work
Salem State University
Salem, MA 09.2014 - 05.2017
Skills
Excellent Communication
undefinedAccomplishments
- Supervised team of 10 staff members.
- Documented and resolved job performance issues which led to increase positive performance .
- Collaborated with team of 5 in case conferences
Certification
MAP
Timeline
Social Service Supervisor 2019 to Present
Lynn Community Health Center
10.2020 - 12.2021
Bachelor of Science - Social Work
Salem State University
09.2014 - 05.2017
MAP
Similar Profiles
Christina FerreiraChristina Ferreira
Peer Recovery Coach at LYNN COMMUNITY HEALTH CENTERPeer Recovery Coach at LYNN COMMUNITY HEALTH CENTER
Mariana Njong BihMariana Njong Bih
Scrum Master at Lynn Community Health Center LCHCScrum Master at Lynn Community Health Center LCHC
Sarita AgoSarita Ago
Community Affairs and Outreach Coordinator at City of LynnCommunity Affairs and Outreach Coordinator at City of Lynn