Summary
Work History
Education
Skills
Accomplishments
Certification
Timeline
BusinessDevelopmentManager

Veronica Loftus

McGill ,NEVADA

Summary

With a proven track record at Ely State Prison, I expertly managed high-risk situations, demonstrating exceptional emergency response and conflict resolution skills. My vigilant supervision and strategic searches significantly reduced contraband, showcasing my ability to ensure safety and maintain order. My approach combines mental health awareness with rigorous correctional facility procedures, highlighting my comprehensive skill set. Offering excellent organizational and leadership skills, eager to learn and grow in supervisory environment. Contributes proven ability to quickly grasp new concepts and implement processes effectively. Ready to use and develop leadership and problem-solving skills in [Desired Position] role. Energetic and organized, with knack for fostering team collaboration and driving productivity. Possesses solid understanding of inventory management and customer service, complemented by strong problem-solving and communication skills. Capable of leading team to achieve significant improvements in efficiency and customer satisfaction. Experienced with team leadership, operational management, and strategic planning. Utilizes strong interpersonal and organizational skills to drive departmental success. Track record of enhancing team performance and implementing process improvements.

Work History

Correctional Officer

Ely State Prison
  • Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
  • Searched cells of inmates to identify and confiscate contraband and other prohibited items.
  • Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
  • Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.

Department Supervisor

Home Depot
09.2011 - 02.2015
  • Maintained stock of items, cleanliness, organization, and provided excellent customer service.
  • Trained new employees on overall company and department-specific policies and
  • Wrote schedule for the store employees, delegated tasks and held each employee accountable for completing assignments.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.

Operations Supervisor

Ocean Spray Cranberries
12.2004 - 03.2009
  • Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
  • Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
  • Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
  • Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.

Production Manager

Northland Cranberries
09.1999 - 12.2004
  • Resolved issues quickly to maintain productivity goals.
  • Managed multiple projects concurrently, ensuring timely completion and meeting budget constraints.
  • Increased overall productivity by identifying bottlenecks in the production process and proposing effective solutions.
  • Oversaw quality control efforts, maintaining strict adherence to industry standards and regulatory requirements while achieving high levels of customer satisfaction.

Education

Associates In Criminal Justice - Corrections

Mid State Technical College
Wisconsin Rapids, WI
05.2012

Skills

  • First aid training
  • Emergency response
  • De-escalation techniques
  • Conflict resolution skills
  • Mental health awareness
  • Correctional facility procedures
  • Inmate supervision

Accomplishments

I was a CERT officer for 18 months, I went on transports, I conducted investigations on gangs in the prison.

Certification

  • Taser certified and instructor certified,
  • Certified in the use of Nartec Methamphetamine and cocaine test kits and heroin test kits
  • Certified in Oleoresin Capsicum less lethal aerosol end user
  • FBI investigation Crisis Negotiation Training
  • Department of Army Certificate of Training completed 40 hours of crowd control riot training techniques
  • Certified in Criminal Intelligence Systems Operating Policy

Timeline

Department Supervisor

Home Depot
09.2011 - 02.2015

Operations Supervisor

Ocean Spray Cranberries
12.2004 - 03.2009

Production Manager

Northland Cranberries
09.1999 - 12.2004

Associates In Criminal Justice - Corrections

Mid State Technical College

Correctional Officer

Ely State Prison
Veronica Loftus