Michell Nunez
Edinburg,TX
Summary
Dedicated Medical Assistant with a proven track record at Foot Center Mcallen-Weslaco, enhancing patient care and streamlining billing processes. Expert in EMR/EHR and renowned for exceptional customer service, I significantly improved claim processing efficiency. Leveraging HIPAA compliance and compassionate patient interactions, I excel in fast-paced healthcare environments, ensuring meticulous attention to detail and patient satisfaction.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Medical Assistant
Foot Center Mcallen- Weslaco
01.2024 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Collected and documented patient medical information such as blood pressure and weight.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Taught patients about medications, procedures, and care plan instructions.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Oriented and trained new staff on proper procedures and policies.
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
- Followed appropriate procedures to minimize patient's exposure to radiation.
Coding and Billing Specialist
Foot Center Mcallen- Weslaco
10.2022 - Current
- Optimized workflows for faster claim processing through regular analysis of current procedures and identification of bottlenecks.
- Assisted management in budget planning by providing insights into revenue trends based on historical data analysis.
- Implemented new ICD-10 codes efficiently upon release, minimizing disruptions in claims processing while maintaining accuracy levels.
Front Desk Receptionist
FOOTY ROOTY
12.2019 - 08.2022
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Collected room deposits, fees, and payments.
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Scheduled appointments accurately using reservation software, reducing conflicts or double bookings.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
- Developed strong working relationships with team members, fostering a positive work environment.
- Completed data entry and filing to keep records updated for easy retrieval.
- Completed all tasks in compliance with company policies and procedures.
Education
No Degree - EARLY CHILDHOOD DEVELOPMENT
South Texas College
Mcallen, TXNo Degree - ASSOCIATE DEGREE IN NURSING
South Texas College
Mcallen, TXSkills
- HIPAA Compliance
- EMR / EHR
- Direct Patient Care
- Clinical Documentation
- Patient-focused care
- Data Entry
- Reliable team player
- Procedure Assistance
- Electronic Medical Records
- Compassionate
- Patient Assessments
- Medical Procedures
- Professionalism and Ethics
- Maintaining confidentiality
- Insurance Verification
- Compassionate caregiver
- Sterilization techniques
- First Aid
- Equipment Sterilization
- Trustworthy companion
- Adaptable
- Complex Problem-Solving
- Patient Relations
- Patient Management
- Simple dressings
- Reliable transportation
Certification
PODIATRIC MEDICAL RADIOLOGICAL TECHNICIAN TRAINING PROGRAM
Timeline
Medical Assistant
Foot Center Mcallen- Weslaco
01.2024 - Current
Coding and Billing Specialist
Foot Center Mcallen- Weslaco
10.2022 - Current
Front Desk Receptionist
FOOTY ROOTY
12.2019 - 08.2022
No Degree - EARLY CHILDHOOD DEVELOPMENT
South Texas College
No Degree - ASSOCIATE DEGREE IN NURSING
South Texas College
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