Veronica Lopez
Houston,TX
Summary
Dedicated front-of-house employee with strong cash handling and complaint resolution skills. Committed to providing exceptional customer service in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Front of House Employee
Chick-fil-A
Houston, Texas
02.2025 - Current
- Provided friendly customer service at a fast-paced restaurant environment.
- Operated cash register and processed customer transactions efficiently.
- Maintained cleanliness and organization of dining area and kitchen spaces.
- Handled customer inquiries and resolved issues promptly to ensure satisfaction.
- Collaborated with colleagues to ensure smooth front-of-house operations.
- Greeted customers and provided friendly customer service.
- Resolved any customer complaints or issues promptly with professionalism.
Assistant Housekeeper
Rojas House Cleaning
Houston , TX
01.2023 - 02.2025
- Coordinated schedules to ensure timely completion of cleaning assignments.
- Assisted in daily cleaning tasks for residential properties.
- Communicated with clients to address specific cleaning requests and preferences.
Skills
- Customer service
- Cash handling
- Register operation
- Complaint resolution
- Team collaboration
- Time management
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Timeline
Front of House Employee
Chick-fil-A
02.2025 - Current
Assistant Housekeeper
Rojas House Cleaning
01.2023 - 02.2025