Veronica Luka
Morganville,NJ
Summary
Dedicated Physical Therapy Aide with expertise in patient support and exercise guidance. Skilled in fostering a clean, safe environment and resolving conflicts effectively. Committed to enhancing recovery through strong communication and team collaboration to drive positive patient outcomes.
Overview
2
2
years of professional experience
Work History
Physical Therapy Aide
JAG-ONE Physical Therapy
Jackson Township , NJ
08.2026 - Current
- Assisted physical therapists with patient treatments by setting up equipment, preparing patients for treatment and providing support throughout the session.
- Guided patients through basic exercises under therapist supervision to enhance recovery.
- Organized treatment areas and ensured cleanliness for safe patient environments.
Customer Service Associate
Wawa
Marlboro, New Jersey
09.2024 - 08.2026
- Provided exceptional customer service in a fast-paced retail environment.
- Assisted customers with product selections and inquiries effectively.
- Handled customer complaints with professionalism and empathy.
- Supported customer service goals and enhanced relations through friendly, knowledgeable, and positive communication.
- Collaborated with team members to enhance customer experiences.
- Operated cash register and processed transactions accurately.
- Educated customers on special pricing opportunities and company offerings.
- Trained new hires on products and services, best practices, and protocols to reduce process gaps.
Education
Bachelor of Science - Psychology
Rutgers University
Newark, NJ05-2027
High School Diploma -
Marlboro High School
Marlboro, NJ06-2023
Skills
- Exercise guidance
- Patient care
- Basic exercise techniques
- Therapeutic equipment
- Patient support
- Team collaboration
- Time management
- Communication skills
Timeline
Physical Therapy Aide
JAG-ONE Physical Therapy
08.2026 - Current
Customer Service Associate
Wawa
09.2024 - 08.2026
Bachelor of Science - Psychology
Rutgers University
High School Diploma -
Marlboro High School