Veronica Luna
Aurora,US
Summary
Calendar management, scheduling, data entry, and database administration are all areas where she shines. Receptionist with a positive attitude who is dedicated to providing excellent customer service and administrative support. Known for taking initiative, making process improvements, and following procedures in accordance with company and client goals. To support customers and achieve business goals, organizes and manages multiple tasks at the same time.
Overview
3
3
years of professional experience
Work History
Legal Assistance
Serrano, Hanson, & Hurtado LLC
05.2023 - Current
- Prepared materials for attorney meetings with clients or opposing counsel, assisting in thorough preparation efforts.
- Maintained confidentiality of sensitive information, adhering to strict ethical guidelines and professional standards.
- Provided exceptional customer service to clients during in-person visits or phone consultations, promoting a positive image of the firm.
- Assisted with billing processes and collection efforts as needed while maintaining accurate financial records for the firm''s clients.
- Supported attorneys during trial proceedings by managing relevant documents and exhibits effectively.
- Processed incoming mail promptly by sorting it according to urgency or relevance-then distributing it accordingly.
- Managed incoming calls and inquiries, directing callers to appropriate personnel or resources.
- Updated attorneys regularly about changes in court schedules or any other pertinent information, ensuring they were well-informed and prepared.
- Filed documents with courts on behalf of attorney.
- Scheduled and made appointments for 3 attorneys.
Receptionist
TAAG Genetics Fast PCR Testing
09.2022 - 02.2023
- Make appointments and keep track of them on a calendar
- I'm in charge of creating documents and spreadsheets, as well as emailing and assisting with contracts
- Keep track of product availability
- Answered phone calls from clients, vendors, and a variety of other callers looking for information
- Assist all departments with data
- Answered the phone, completed paperwork, and processed cash, check, and credit card transactions
Receptionist
American Family Medical Center
12.2021 - 05.2022
- Provided administrative support to staff members in a fast-paced environment
- Give guests accurate and precise information
- Make appointments and keep track of them on a calendar
- Acted as the first point of contact for potential clients and scheduled appointments for them
- Greet customers, determine the reason for their visit, and direct them to the appropriate staff member
- Handled a variety of secretarial and clerical tasks, including documenting, photocopying, faxing, mailing, and filing
- Documented office activities and entered daily data into computer systems
Education
Law - Pre-Law
Waubonsee Community College
Sugar Grove, IL05.2024
High School -
East Aurora High School
Aurora, IL05.2022
Skills
- Sorting and labeling
- Data entry
- Time management
- Excellent verbal communication
- Money management
- Court filings
- File Organization
- Legal writing
- Notary Public
- Calendar Management
- Fast Learner
- Scheduling/Planning
- Relationship Building
- Legal Document Preparation
- Task Prioritization
- Legal/Court Processes
Timeline
Legal Assistance
Serrano, Hanson, & Hurtado LLC
05.2023 - Current
Receptionist
TAAG Genetics Fast PCR Testing
09.2022 - 02.2023
Receptionist
American Family Medical Center
12.2021 - 05.2022
Law - Pre-Law
Waubonsee Community College
High School -
East Aurora High School
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