Veronica Luna
Pharr,TX
Summary
Dynamic and dependable professional with a strong background at De Todo Corazon Home Health. Recognized for exceptional customer service and problem-solving skills, I excel in teamwork and time management. Committed to fostering a positive environment while achieving operational excellence and maintaining high standards of cleanliness and safety.
Overview
14
14
years of professional experience
Work History
Provider
De Todo Corazon Home Health
McAllen, TX
04.2018 - 05.2025
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Cleaner Helper
M&D Cleaning Service
McAllen, TX
07.2013 - 05.2014
- Supported fellow cleaners with various tasks, ensuring efficient completion of assigned duties.
- Maintained a healthy environment for building occupants by consistently removing dust, dirt, and allergens from surfaces.
- Upheld company policies regarding safety protocols, leading to zero workplace accidents during my tenure as cleaner helper.
- Improved cleanliness and sanitation by diligently performing daily cleaning tasks.
Salesperson/Cleaner
L&J Services
Carrizo Springs, TX
03.2011 - 06.2013
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Negotiated contracts skillfully, securing favorable terms for both company and client.
- Enhanced product knowledge by attending training sessions and staying current with industry trends.
- Built relationships with customers and community to promote long term business growth.
- Strengthened teamwork within the cleaning staff by actively communicating updates on tasks completed or pending work requirements.
Education
Diploma -
McAllen Memorial High School
101 E Hackberry Ave, McAllen Tx, 7850105.1992
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Organizational skills
Languages
Spanish
Limited Working
Timeline
Provider
De Todo Corazon Home Health
04.2018 - 05.2025
Cleaner Helper
M&D Cleaning Service
07.2013 - 05.2014
Salesperson/Cleaner
L&J Services
03.2011 - 06.2013
Diploma -
McAllen Memorial High School