Veronica Martinez
120 Washington St # 1 North Easton
Work Preference
Summary
Professional driver with extensive experience in customer service and transportation logistics. Proven ability to conduct thorough vehicle inspections and maintain safety protocols, ensuring a high-quality passenger experience. Strong track record of reliability and professionalism in all driving assignments.
Overview
13
13
years of professional experience
5
5
Certifications
Work History
Driver
VHS Transportation Co
North Easton
09.2025 - Current
- Conducted pre-trip inspections for vehicle safety and compliance.
- Maintained cleanliness and organization of vehicle interior and exterior.
- Adhered to all traffic regulations and company safety policies while driving.
- Collaborated with dispatch to optimize route planning and efficiency.
- Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.
- Provided excellent customer service by responding promptly to customer inquiries and complaints.
- Picked up clients from specific locations to transport and drop off at destinations.
- Participated in training sessions regarding safe driving practices and defensive driving techniques.
- Ensured vehicle cleanliness and performed regular maintenance checks.
- Performed activities on time while maintaining regular attendance and punctuality to support scheduling and work coverage.
Life Skills Coach
Charles River Center
Needham
11.2022 - Current
- Facilitated life skills training sessions for individuals with developmental disabilities.
- Developed tailored action plans to enhance daily living competencies.
- Collaborated with interdisciplinary teams to effectively address client needs.
- Conducted workshops focused on self-advocacy and independent living skills.
- Implemented evidence-based practices during instruction for special needs students and adults.
- Created educational materials, including handouts and activities, supporting learning objectives.
- Monitored client progress, providing constructive feedback during coaching sessions.
- Managed classroom environment to ensure safety and promote positive behavior.
- Provided guidance on social interactions and community engagement activities.
- Assisted clients in setting and achieving personal goals through coaching techniques.
- Maintained accurate documentation of client progress and session notes regularly.
- Facilitated group sessions focused on teaching healthy lifestyle habits and decision-making techniques.
- Designed creative activities which helped teach life skills concepts in an engaging way.
- Provided guidance to clients in developing personal, social and problem-solving skills.
- Supported the development of communication, relationship building and conflict resolution skills among participants.
- Monitored progress of clients and provided feedback on their performance during coaching sessions.
- Tracked data related to program effectiveness such as attendance rates or completion rates.
- Managed classroom environment and monitored behavior to keep individuals safe.
- Taught clients about job search techniques and interview skills.
- Delivered positive reinforcement to adult learners to overcome obstacles and become more confident.
- Documented participation in classroom and individual instruction.
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
- Maintained accurate records and documented client data in company databases.
Driver
Firstcall Transportation
Waltham
05.2013 - 06.2024
- Conducted pre-trip inspections for vehicle safety and compliance.
- Collaborated with dispatch to optimize route planning and efficiency.
- Maintained cleanliness and organization of vehicle interior and exterior.
- Adhered to all traffic regulations and company safety policies while driving.
- Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.
- Picked up clients from specific locations to transport and drop off at destinations.
- Participated in training sessions regarding safe driving practices and defensive driving techniques.
- Conducted pre-trip and post-trip vehicle inspections to ensure operational safety.
- Demonstrated ability to handle emergency situations calmly and effectively.
- Adapted to changing routes or schedules as required by the employer.
- Performed activities on time while maintaining regular attendance and punctuality to support scheduling and work coverage.
Education
Certificate - Medical Assistant
Kaplan Career Institute
Charlestown, MA11-2009
Certificate - Child Development and Business Management
Project Hope
Boston, MA09-2006
Certificate - Childcare Careers
ABCD Learning Works
Dorchester, MA12-2005
High School Diploma -
English High School
Jamaica Plain, MA06-2004
Skills
- Safety compliance and protocols
- Defensive driving techniques
- Customer service excellence
- Vehicle maintenance skills
- Transportation logistics
- Passenger assistance services
Career planning
Life skills counseling
Meal preparation
Goal setting
Kitchen safety
Identifying client goals
Organization
Motivating clients
Educational activities
Special education
Innovative lesson planning
Excellent classroom management
Verbal and written communication
Reporting and documentation
Record keeping
Classroom restocking
Community involvement
Flexible and adaptive
Curriculum implementation
Data collection
Positive and professional
Multi-task management
Customer service
Inventory management
Phlebotomy
Equipment sterilization
Electrocardiography (EKG)
Medical billing and coding
Venipuncture and phlebotomy
General housekeeping
Stocking supplies
Data entry
Reliable team player
Medical office management
Languages
English
Professional
Spanish
Professional
Certification
Adult and Child CPR/First Aid American Red Cross
Quote
Know the true value of time; snatch, seize, and enjoy every moment of it. No idleness, no laziness, no procrastination: never put off till to-morrow what you can do to-day.
Philip Dormer Stanhope, Lord Chesterfield
Portfolio
Medical Assistant
Childcare Business Management
High School Diploma
C
Timeline
Driver
VHS Transportation Co
09.2025 - Current
Life Skills Coach
Charles River Center
11.2022 - Current
Driver
Firstcall Transportation
05.2013 - 06.2024
Certificate - Medical Assistant
Kaplan Career Institute
Certificate - Child Development and Business Management
Project Hope
Certificate - Childcare Careers
ABCD Learning Works
High School Diploma -
English High School