Veronica Martinez-Ruiz
Overview
23
23
years of professional experience
Work History
Provider
IHSS In Home Support Services
01.2024 - Current
- Assisted patients with daily living activities, promoting independence and preserving dignity.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
Clerk
GXO
08.2023 - 07.2024
- Interacted with customers by email, or in-person to provide information.
- Verified transactions, product orders and shipping dates and entered information into reports.
Hazmat Shipper
DHL Supply Chain
07.2022 - 07.2023
- Producing accurate shipping documentation and package labels.
- Packed, secured, labeled and applied postage to materials to prepare items for shipment.
- Checked shipments against paperwork and signed documents.
Customer Service Representative
DHL Supply Chain
10.2020 - 07.2022
- Responded to customer request for products and inventory information.
- Tracked customer service cases and updated service to SAP
- Processed customer service orders promptly to increase customer satisfaction.
Material Handler
DHL Supply Chain
12.2018 - 10.2020
- Received and unpacked shipments
- Unloaded packages with care and placed in proper staging area.
- Loaded packages onto pallets and into staging areas as directed.
Order Picker
Neovia Logistics Services
01.2017 - 05.2018
- Picked and packed order items.
- Followed orders precisely for correct items, sizes and quantities.
- Moved merchandise using pallet jacks.
- Used RF scanners to track orders and verify accuracy.
Material Handler
Inmar
05.2007 - 01.2016
- Increased customer satisfaction by accurately and promptly processing orders.
- Packed items into appropriate containers for shipment.
- Verified quantity and description of materials received by checking merchandise against packing list.
Cashier
Marshalls
10.2003 - 05.2007
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
- Performed cash, card, and check transactions to complete customer purchases.
Packer
Van Groningen & Sons
02.2003 - 09.2003
- Placed items into bags, boxes or other containers.
- Assembled boxes, cartons and containers to package items.
Education
Pelican Rapids Secondary
Pelican Rapids, MNSkills
- Quality Control
- Prioritization
- Research
- Customer Satisfaction
Timeline
Provider
IHSS In Home Support Services
01.2024 - Current
Clerk
GXO
08.2023 - 07.2024
Hazmat Shipper
DHL Supply Chain
07.2022 - 07.2023
Customer Service Representative
DHL Supply Chain
10.2020 - 07.2022
Material Handler
DHL Supply Chain
12.2018 - 10.2020
Order Picker
Neovia Logistics Services
01.2017 - 05.2018
Material Handler
Inmar
05.2007 - 01.2016
Cashier
Marshalls
10.2003 - 05.2007
Packer
Van Groningen & Sons
02.2003 - 09.2003
Pelican Rapids Secondary