Veronica Mayshack
Charlotte,NC
Summary
Adept at data analysis and customer relations, significantly exceeded performance goals at Ensemble Health Partners. My experience spans from guiding and orchestrating large-scale events and enhancing intelligence operations. Recognized for exceptional time management and proactive teamwork, I excel in fast-paced environments, driving continuous improvement and delivering outstanding results.
Overview
16
16
years of professional experience
Work History
Financial Clearance Specialist
Ensemble Health Partners
10.2022 - Current
- Guide patients through the Pre-Registrations process.
- Process POS collections
- maintain and exceed performance goal.
- Build and present GIGs meetings
- EAG Member under the Ballad client
Event Coordinator
NT Thing Events
10.2015 - Current
- Managed event logistics and operations.
- Coordinated schedules and timelines for events.
- Brainstormed and implemented creative event concepts and themes.
- Coordinated travel and accommodations for event attendees.
Customer Service Agent
SkyWest Airlines
04.2013 - 07.2015
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Demonstrated high attention to detail, organization and management of multiple tasks and projects simultaneously.
- Addressed customer account discrepancies and concerns.
- Responded to customer requests for products, services, and company information.
Intelligence Analyst
US Army
03.2008 - 01.2011
- Produced multi-source intelligence reports and products for different agencies.
- Created useful and timely intelligence products to support field operations.
- Developed recommendations to assist soldiers and agencies with efforts to advance intelligence gathering and interpretation in multiple theaters of operation.
- Verified visitor security clearances and eligibility for access into SCIFs.
Education
High School Diploma -
Fresno High School
Fresno, CA06.
High School Diploma -
Compton High School
Compton, CA06.2007
Skills
- Data Analysis
- Customer Relations
- Data Entry
- Time Management
- Professional Demeanor
- Continuous Improvement
- Proactive and Self-Motivated
- Team Collaboration
- Multitasking Abilities
Timeline
Financial Clearance Specialist
Ensemble Health Partners
10.2022 - Current
Event Coordinator
NT Thing Events
10.2015 - Current
Customer Service Agent
SkyWest Airlines
04.2013 - 07.2015
Intelligence Analyst
US Army
03.2008 - 01.2011
High School Diploma -
Fresno High School
High School Diploma -
Compton High School
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