Veronica McNealy
Guyton,GA
Summary
A highly motivated professional with experience in recruitment, employee relations, and performance management. Demonstrated ability to assess personnel needs and develop comprehensive recruitment strategies. Proven Track record in training and developing new employees, leading to improved job satisfaction and retention.
Overview
20
20
years of professional experience
Work History
Recruitment Coordinator
Alexander Mann Solutions
07.2021 - 12.2024
- Effectively supported senior leadership in the Research and Development (R&D) and Global Product Development and Supply (GPS) departments at Bristol Myers Squibb
- Managed the coordination of up to150 remote and in-person interviews each month, both nationwide and internationally, handling travel arrangements seamlessly
- Key clear communication with candidates, recruiters, and executive staff ensured a positive candidate experience and exceeded organizational expectations
- Consistently achieved an impressive average of monthly transaction completion12.6 out of48 hours, demonstrating commitment to efficiency and excellence in recruitment
- Coordinated with Americas region administration team and senior leadership to develop processes that improved average closing times per month by33% which is now standard practice for global BMS administration teams
- Led and implemented bi-weekly meetings with the BMS Europe, Middle East, and Africa (EMEA) administration team, providing mentorship by sharing best practices while adjusting to new processes and procedures
- Served as a member of the company's engagement committee, organizing and facilitating hybrid/virtual town halls and companywide meetings and events quarterly, increasing employee engagement and satisfaction rate with organization by38%
- Assisted in enhancing and implementing the onboarding process for incoming recruitment coordinators to the Bristol Myers Squibb account
- Effectively supported senior leadership in the Research and Development (R&D) and Global Product Development and Supply (GPS) departments at Bristol Myers Squibb
Assistant to Academic Advisor
Columbia College of Missouri- Hunter Army Airfield Campus
06.2019 - 03.2020
- Greeted active duty and civilian personnel who had questions or issues regarding admissions, registration, and Veteran Administration (VA) benefits
- Provided customer service to over 100 Columbia College students, both military and civilian, processing more than 60 new student applications, and 40 returning applications each term
- Assisted the Veteran Affairs (VA) certifying official and academic advisor with disbursing over $175,000 in VA payments for those eligible using Columbia College web systems
- Made quarterly purchases of office supplies, and other academic materials
Contracting Lead
Logistics Support Incorporated
01.2013 - 09.2014
- Provided line management and leadership to27 contracted employees, delivering exceptional administration services to the Personnel Support Detachment (PSD) leadership and customers while acting as the custodian of quality, personnel, and client experience
- Assisted administrators in meeting relevant targets and Service Level Agreements (SLA), serving as a point of escalation for challenges encountered during the process
- Supported administrators to ensure relevant targets/Service Level Agreements (SLA) are met, including acting as a point of escalation for challenges raised during the process
- Provided general information to contractors and government supervisors on human resources, and administrative processes and procedures
Personnel Support Specialist
Logistic Supprt Incorporated
04.2012 - 09.2014
- Served as an in-processing clerk, supporting over1,500 military personnel arriving at the Hawaii duty station
- Processed various pay entitlements totaling over $15 million using multiple government web systems
- Recognized as the 'Hard Charger of the Month' for three consecutive months for processing a total of400 receipt packages, over1,000 pay entitlements, and tracking175 students associated with various schools at Pearl Harbor
- Developed and maintained a Transient Monitor Tracking System for temporary assignments at Pearl Harbor
- This initiative reduced a backlog of six months by creating new procedures that improved the flow of information and eliminated bottlenecks in the administrative process
Paralegal Specialist
New York Army National Guard,42nd Infantry Division
01.2005 - 01.2011
- Provided administrative and Paralegal support to unit department heads of a unit of300 National guardsmen and the Office of the Staff Judge Advocate
- Prepared legal documents for court-martial and other military justice matters
- Maintained and organized exhibits and documents for proceedings
- Reviewed line of duty determinations, unit investigations, separation board proceedings, and other administrative law matters
Human Resource Administrator
Department of Military and Naval Affairs
08.2008 - 10.2010
- Served as the Assistant Federal Tuition Assistance Manager and Incentives Manager, processing approximately1,500 Federal Tuition Assistance applications totaling over $4 million, and disbursing over1,000 bonus entitlements totaling $10 million
- Served as a subject matter expert by effectively communicating and applying incentive entitlement policies, ensuring MEPS representatives across New York State were well-informed and equipped to assist applicants
- Successfully approved incoming incentive control numbers, and proactively addressed issues with incentive addendums through effective communication with MEPS representatives
- Developed and presented oral and visual presentations on education and incentive benefits for service members and their families
- Arranged travel for the education department for training, leadership conferences, and courses
Education
Bachelor of Science (B.S.) - Business Administration/Human Resource Management
Columbia College-Hunter Army Airfield Campus
Columbia12.2020
Skills
- Written and verbal communication
- Calendar management
- Self motivated
- Training and mentoring
- Human resources
- Excel spreadsheets
- Microsoft office
- Onboarding coordination
- Interview scheduling
- Administrative skills
- Goal oriented
- Customer relationship management
AMS Regional Award Q3
excelling in demonstrating outstanding collaboration, dedication, and flexibility to achieve the BMS expectations and setting the tone for global admin teams within the organization.
Timeline
Recruitment Coordinator
Alexander Mann Solutions
07.2021 - 12.2024
Assistant to Academic Advisor
Columbia College of Missouri- Hunter Army Airfield Campus
06.2019 - 03.2020
Contracting Lead
Logistics Support Incorporated
01.2013 - 09.2014
Personnel Support Specialist
Logistic Supprt Incorporated
04.2012 - 09.2014
Human Resource Administrator
Department of Military and Naval Affairs
08.2008 - 10.2010
Paralegal Specialist
New York Army National Guard,42nd Infantry Division
01.2005 - 01.2011
Bachelor of Science (B.S.) - Business Administration/Human Resource Management
Columbia College-Hunter Army Airfield Campus
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