Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Veronica Mejia

San Jose,CA

Summary

Enthusiastic and customer-focused retail professional with 5+ years of experience delivering exceptional service and driving sales. Proven ability to build rapport with customers, recommend products, and resolve issues effectively. Skilled in cash handling, inventory management, and maintaining a well-organized sales floor

Overview

10
10
years of professional experience

Work History

Service Assistant

Infiniti Of San Jose
11.2021 - 08.2024
  • Managed vehicle organization and parking efficiency within dealership premises
  • Coordinated with service team to ensure timely vehicle preparation for customer delivery.
  • Assisted customers with vehicle retrieval, enhancing overall dealership experience.
  • Actively supported team members in various tasks when required, creating a collaborative atmosphere within the workplace.
  • Improved dealership appearance by maintaining clean and organized car displays.
  • Contributed to positive customer experiences by providing friendly assistance with directions and other inquiries.
  • Completed comprehensive walk-around inspections before releasing vehicles back to clients, ensuring quality control standards were met.
  • Increased efficiency of service department by shuttling vehicles between service bays and parking lots.

Beauty Advisor

Ulta Beauty
02.2017 - 03.2020
  • Operate cash registers to receive payments from patrons.
  • Update and maintain customer information records, such as beauty services provided.
  • Schedule client appointments.
  • Recommend and explain the use of cosmetics, lotions, and creams to soften and lubricate skin and enhance and restore natural appearance.
  • Demonstrate and sell hair care products and cosmetics.

Key Carrier

FoodMaxx
01.2015 - 01.2017
  • Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.
  • Assign employees to specific duties.
  • Plan budgets and authorize payments and merchandise returns.
  • Keep records of purchases, sales, and requisitions.
  • Monitor sales activities to ensure that customers receive satisfactory service and quality goods.
  • Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.

Education

High School Diploma - undefined

Independence High School
San Jose, CA
08.2013

Skills

  • Spanish and English-speaker, reader and writer
  • Fast learner
  • Communication Skills
  • Problem-solving abilities
  • Customer service
  • Time management
  • Multitasking and organization
  • Team collaboration
  • Relationship building
  • Sales techniques

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Service Assistant

Infiniti Of San Jose
11.2021 - 08.2024

Beauty Advisor

Ulta Beauty
02.2017 - 03.2020

Key Carrier

FoodMaxx
01.2015 - 01.2017

High School Diploma - undefined

Independence High School

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