Veronica Mendoza
Post,Texas
Overview
7
7
years of professional experience
Work History
Dispatcher
Misson Petroleum Carriers, Inc
Post, TX
01.2016 - 06.2017
- Directed dispatching, routing and tracking of 5+ oil crude trucks.
- Maintained updated and detailed records of calls in physical and electronic database.
- Planned, organized and managed work of subordinate staff to accomplish consistent work within organizational standards.
Accounts Payable Manager
Golden Plains Care Center
Post, TX
07.2004 - 05.2006
- Closely monitored accounts to post timely payments and resolve billing discrepancies.
- Partnered with finance team to complete month-end accruals and account reconciliations.
- Developed reports for senior management to outline expenditures, vendor spend and forecasting.
- Managed accurate and timely processing of over 100 invoices per month.
Librarian Aide
Post ISD
Post, TX
06.1999 - 05.2000
- Placed books on proper shelves when returned to circulation.
- Handled check-in and check-out process of library books and materials at circulation desk.
- Answered questions from students and helped to find desired materials and or resources.
Customer Service Representative
Convergys Corporation
Lubbock, TX
03.1998 - 03.1999
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered constant flow of customer calls with minimal wait times.
Patient Representative
University Medical Center
Lubbock, TX
01.1996 - 01.1998
- Verified any changes or data updates to patient records and checked insurance information at each appointment.
- Monitored patient flow throughout day to maintain appointment times and schedules.
- Observed all facility rules and regulations regarding patient data to promote confidentiality and integrity.
Education
No Degree - Computer Office Specialist
International Business College - Lubbock
Lubbock, TX05.1995
Skills
Strong work ethics
Good at typing
Organized and know-how
People skills
Work and related experience
Bilingual
Timeline
Dispatcher
Misson Petroleum Carriers, Inc
01.2016 - 06.2017
Accounts Payable Manager
Golden Plains Care Center
07.2004 - 05.2006
Librarian Aide
Post ISD
06.1999 - 05.2000
Customer Service Representative
Convergys Corporation
03.1998 - 03.1999
Patient Representative
University Medical Center
01.1996 - 01.1998
No Degree - Computer Office Specialist
International Business College - Lubbock