Veronica Mendoza
Lubbock,TX
Summary
Professional office support specialist with extensive experience in administrative functions and office management. Known for reliability and adapting to dynamic work environments. Excellent organizational abilities and collaborative mindset ensure seamless team operations and goal achievement.
Overview
8
8
years of professional experience
Work History
Private Care Provider
Helen Miner
02.2023 - 03.2025
- Enhanced patient comfort by providing compassionate and attentive care.
- Supported clients'' independence through personalized assistance with daily activities.
- Demonstrated adaptability by providing care for patients with diverse medical conditions from Alzheimer's disease to physical disabilities.
- Gained the trust of both patients and families through consistent professionalism, empathy, and dedication to high-quality care provision.
AR Clerk
Barricades Unlimited
09.2021 - 01.2023
- Prepared and mailed invoices to customers, processed payments and documented account updates.
- Responded to inbound inquiries regarding accounts and payments.
- Made outbound calls to vendors and customers to discuss and resolve account needs.
- Supported management by processing invoices and documents with consistent on-time delivery.
Payroll and Benefits Coordinator
Beck Steel Inc.
02.2019 - 03.2021
- Directed and controlled various benefit programs, including 401K, medical, dental, and vision packages
- Oversaw weekly & bi-weekly payroll for 1 location with more than 150 total employees
- Verified timekeeping records and handled any discrepancies with employees.
- Resolved issues and inquiries from plan participants regarding health and welfare benefits and deductions through telephone, email, and in-person interactions
- Trained new team members in policies and procedures and offered insight into best ways to manage job tasks and duties
Receptionist
Coating Specialists
12.2016 - 01.2019
- Perform general office duties, including answering multi-line phones, routing telephone calls or messages to appropriate staff, greeting public, filing, sorting and handling incoming and outgoing mail.
- Made photocopies, filed records and prepared correspondence and reports.
- Produced monthly reports using advanced Excel spreadsheet functions
- Organized and carried out proactive month-end, quarterly and year-end processes.
- Monitored, verified and approved invoices and reviewed balances using financial software to assess balance sheet for variances.
Education
High School Diploma - General Education
Lamesa High School
Lamesa, TX05.2007
Skills
- Creative problem solver
- MS Windows proficient
- Bilingual in Spanish
- Administrative Support
- Detail Orientation
- Data Entry and Management
Timeline
Private Care Provider
Helen Miner
02.2023 - 03.2025
AR Clerk
Barricades Unlimited
09.2021 - 01.2023
Payroll and Benefits Coordinator
Beck Steel Inc.
02.2019 - 03.2021
Receptionist
Coating Specialists
12.2016 - 01.2019
High School Diploma - General Education
Lamesa High School
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