Veronica Merida-Gomez
Bloomington,CA
Summary
I am currently seeking a position in the front or back of a medical office, preferably the back. I consider myself a leader and a hard worker. I am willing to be flexible in my hours. I am bilingual (english and spanish). I learn fast and adapt quickly to any situation. Working under pressure is my expertise and I am very trained to multitask if necessary. I ask several questions to be informed and do the job right. It is always important for me to perform the job with precision, efficiency, and accuracy. Communication is important to me to get the job done right. I am always willing to learn and can do well individually, or in a team. The goal is always to get the job done.
Overview
4
4
years of professional experience
Work History
Line/appetizer cook
The Old Spaghetti Factory
Rancho Cucamonga
06.2021 - 06.2023
- Maintained working knowledge of restaurant's policies and procedures
- Organized and cleaned restaurant during downtime; maintain a sanitized work environment at all times
- Built and maintained internal and external customer satisfaction
- Assisted supervisors to identify and resolve issues in the restaurant
- Maintained high standards of customer service during high-volume, fast-paced operations
- Communicated clearly and positively with coworkers and management
- Followed procedures for safe food preparation, assembly, and presentation
- Built loyal clientele through friendly interactions and consistent appreciation
- Resolved complaints promptly and professionally
- Cross-trained and coordinated scheduling with team members to ensure seamless service
- Took initiative to find extra tasks when scheduled duties were completed
- Provided accurate product information
- Identified and assessed customers needs to achieve satisfaction
- Built sustainable relationships of trust through open and interactive communication.
Cashier
The Burger Boys
Highland, CA
02.2021 - 12.2021
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Addressed customer needs and made product recommendations to increase sales.
- Greeted customers entering store and responded promptly to customer needs.
- Helped in the back whenever it got busy in frying foods, packing orders, washing dishes, etc.
Line/prep cook, hostess
Gen Korean BBQ House
Rancho Cucamonga
10.2019 - 02.2021
Medical Assistant Student Intern
All Pro Medical Group
Ontario, CA
09.2020 - 12.2020
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed electric muscle stimulation, massage, and mechanical traction.
- Greeted incoming visitors warmly and directed patients to appropriate areas to keep office running smoothly.
- Answered phones to respond to customer questions, provide information and schedule appointments.
- Assisted chiropractor during patient exams to implement treatment plans quickly.
- Learned and followed laws and HIPAA guidelines to keep office compliant with industry regulations.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Made sure to keep everything in place, keeping the cold and hot pads in their respective areas
- Assisting chiropractor with Spanish speaking patients
- Helping with DOTs
Medical Assistant Student Intern
California Institute of Cardiovascular Health
Rancho Cucamonga, CA
08.2020 - 09.2020
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Liaised with patients and addressed inquiries, appointment requests and provided general information
- Take patients vitals, and when needed performed EKGs
- Implemented care and efficiency improvements to support and enhance office operations.
Education
Medical assistant -
Uei college
Ontario, CA12.2020
High School -
Options for Youth
Fontana, CA12.2019
Skills
- Vital Signs & Measurements
- Wound Care
- Venipuncture Procedure
- Medical Terminology
- Injections
- Taking Vital Signs
- Rooming Patients
- Telephone Etiquette
- Take Medical History & Assist with Patient Forms
- OSHA Guidelines
- Butterfly Techniques
- Vacutainer System
- Pap Smear Set Up
- Appointment Scheduling
- Patient Identification
- Taking payments
- Medication Administration
- Specimen Labeling
- Urinalysis
- Capillary Procedures
- Charting & Filing
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Line/appetizer cook
The Old Spaghetti Factory
06.2021 - 06.2023
Cashier
The Burger Boys
02.2021 - 12.2021
Medical Assistant Student Intern
All Pro Medical Group
09.2020 - 12.2020
Medical Assistant Student Intern
California Institute of Cardiovascular Health
08.2020 - 09.2020
Line/prep cook, hostess
Gen Korean BBQ House
10.2019 - 02.2021
Medical assistant -
Uei college
High School -
Options for Youth