Veronica Miller
Westminster,SC
Summary
Highly-motivated employee with quick learning ability and adaptable to new environments. Possesses a strong work ethic and exceptional interpersonal skills. Adept at working effectively unsupervised and thoroughly enjoys working with people!
Customer-focused individual with a passion for delivering exceptional service. Committed to improving customer satisfaction and driving positive outcomes.
Overview
7
7
years of professional experience
2023
2023
years of post-secondary education
Work History
Group Leader Volunteer
Global Tribes Outreach Mission
Bogota, Colombia South America
01.2025 - 07.2025
- Organized and scheduled trips for teams
- Coordinated volunteer schedules and assignments effectively
- Facilitated training sessions for new volunteers on mission goals
- Facilitated sessions and activities to teams for personal growth and discipleship
- Developed and implemented team-building activities to promote collaboration and communication among volunteers.
- Helped with prep, set up, and breakdown of community and public events.
- Provided mentorship for the team under my leadership
Part time Customer Service Cashier
The Donut Wagon
Seneca, South Carolina
11.2018 - 12.2024
- Assisted customers with product inquiries and provided recommendations.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
- Greeted customers and provided friendly customer service.
- Collected credit card and cash payments to complete transactions for customer orders.
- Operated cash registers to process payments for goods and services.
- Assisted co-workers with tasks as needed to ensure smooth operations of the store.
- Checked personal identifications during alcohol and tobacco sales.
- Answered incoming phone calls from customers regarding product availability or store locations.
- Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
- Addressed customer questions and concerns regarding products and services.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
House Cleaner
Self Employed Services
Seneca, South Carolina
07.2021 - 12.2023
- Communicated regularly with clients to address concerns and schedule services.
- Managed time effectively to complete multiple cleaning assignments daily.
- Cleaned homes following specific and detailed protocols and requests.
- Provided additional services upon request by customers such as pet care.
- Created strong and respected relationships with my clients
Education
Foothills Christian School
Westminster, SCSkills
- Activity scheduling
- Training facilitation
- Customer service
- Client communication
- Conflict resolution
- Relationship building
- Initiative taking
- Motivational skills
- Adaptability and dependability
- Community engagement
- Cultural awareness
- Time management
- Constructive feedback
- Teamwork and collaboration
- Friendly and outgoing
- Active listening
- Self-awareness
- Decision-making
- Teachable
- Food industry
- Customer relationship management (CRM)
- Product recommendations
- Payment collection
- Positive and professional
- Customer inquiries
Languages
Dialect of German
Native/ Bilingual
References
References available upon request.
Timeline
Group Leader Volunteer
Global Tribes Outreach Mission
01.2025 - 07.2025
House Cleaner
Self Employed Services
07.2021 - 12.2023
Part time Customer Service Cashier
The Donut Wagon
11.2018 - 12.2024
Foothills Christian School