Customer Service Representative with over 15 years of experience of telephone and face-to-face sales, hospitality, training, supervising and communication skills. Strong analytical skills including the proven ability to problem solve with a multi-faceted perspective. Experienced professional with excellent ability to multi-task while remaining highly detail oriented and adaptable. I desire a position with career growth potential. I am dedicated, flexible, dependable, bilingual and reliable. Experienced in Microsoft Office and Excel.