Veronica Molina

Package Handler

FedEx Ground

Lufkin, TX

04.2023 - Current

Assisted in loading delivery trucks with prepared packages.
Loaded and unloaded shipments from trucks and picked up and moved heavy packages and items using forklifts.
Counted number of boxes or units in loading docks to confirm proper completion of work orders.
Worked flexible hours, including weekends and holidays, to meet business needs.
Packed boxes and stock using organizational guidelines.
Loaded and unloaded delivery vehicles efficiently, ensuring timely distribution of packages.

Clerk

7 star food mart

Lufkin, TX

03.2017 - 07.2019

Communicated with customers, employees and vendors to answer questions and address complaints.
Communicated with customers and employees to answer questions or explain information.
Operated cash register to process cash, check, and credit card transactions.
Answered customer inquiries via phone and email.

Cashier

Save A Lot

Lufkin, Texas

05.2008 - 05.2010

Built and maintained productive relationships with employees.
Organized promotional displays or arrange merchandise on counters or tables to promote sales.
Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
Processed customer payments quickly and returned exact change and receipts.
Processed sales transactions to prevent long customer wait times.
Processed credit card, cash, and check payments, ensuring all transactions were accurate.
Greeted customers promptly and responded to questions.
Welcomed customers, offering assistance to help find store items.
Balanced daily transactions on a computerized point-of-sale system.
Stocked shelves with merchandise when needed.
Directed trash removal and sanitation procedures to keep aisles and register area organized.
Performed opening and closing procedures including counting cash drawers and preparing deposits.
Followed company security procedures for handling large sums of money.
Trained new team members in cash register operation, stock procedures, and customer services.
Ensured compliance with all safety regulations within the store environment.
Greeted customers and answered any questions they had about the store's products and services.
Resolved customer complaints professionally in accordance with company policy.
Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
Provided excellent customer service while promoting loyalty programs to increase sales potential.
Accepted cash and credit card payments, issued receipts and provided change.
Discounted purchases by scanning and redeeming coupons.
Worked flexible schedule and extra shifts to meet business needs.
Addressed customer needs and made product recommendations to increase sales.
Handled cash with high accuracy and took care to check bills for fraud.
Learned duties for various positions and provided backup at key times.
Conducted inventory counts by adding each item in stock and documenting in computer system.
Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
Operated cash register to record transactions accurately and efficiently.
Used POS system to enter orders, process payments and issue receipts.
Responded promptly to requests for assistance, spills and customer inquiries.
Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
Worked with floor team and managers to meet wide range of customer needs.
Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.

Summary

Work History

Package Handler

Clerk

Cashier

Overview

Skills

Timeline

Package Handler

Clerk

Cashier

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