Highly motivated HR professional with three years of experience in case management, relationship building, and problem-solving. Looking to leverage analytical skills, attention to detail, and time management in the insurance industry.
Overview
7
7
years of professional experience
Work History
Leave Administrative Generalist
Maverick Transportation, LLC
Little Rock, AR
07.2022 - 03.2025
Administered FMLA, MLOA, and PLOA, ensuring that the organization remained in adherence to both federal and state regulations within an entity comprising 2,000 employees
Engaged in collaboration with healthcare professionals to gather critical information regarding the DOT return-to-work stipulations
Verified leave of absence was routinely updated in accordance with benefits, and collaborated with the benefits teams regarding disability claims for as many as 80 employees, all the while ensuring accuracy
Partnered with recruiting to confirm applicant compliance with DOT regulations and guidelines
Claims Examiner
Maverick Transportation LLC
Little Rock, AR
02.2022 - 07.2022
Completed a detailed investigation on each claim in a timely manner and fully documented the file with pertinent information
Collaborated with providers to determine eligibility of claims
Maintained consistent contact with involved parties to keep all informed of claim process
Team Member
Party City
Little Rock, AR
07.2021 - 11.2021
Helped patrons in locating merchandise and addressing inquiries pertaining to products and services.
Responsible for ensuring the timely fulfillment of balloon orders and online requests
Executed monetary transactions, managing customer exchanges, and arranging the rental of helium tanks
Shift Supervisor
Party City
Tallahassee, FL
09.2018 - 05.2021
Advanced from seasonal hire to interim assistant manager over the course of three years
As front-end coordinator, trained new hires on POS system and maintained balloon counter during peak hours
As shift supervisor, responsible for opening/closing store, maintaining payroll, running reports, interviewing, hiring, and training new employees
As assistant manager, managed store operations, received inventory, set planograms, and seasonal resets
Education
Bachelor of Science - Risk Management and Insurance & Finance