Veronica Montano
Carlsbad,CA
Summary
Hardworking and detail-oriented healthcare professional with 12 years of experience in medical billing and caregiving. Proficient in medical administrative tasks, including billing, insurance verification, and coding. Skilled in managing patient care, including daily activities and medication management. Possess certifications in medical administrative assistant.
Overview
29
29
years of professional experience
Work History
Caregiver
In Home Support Services (IHSS)
02.2021 - Current
- Support children with special needs by implementing individualized accommodations/modifications as recommended by therapists/educational specialists
- Implement age-appropriate curriculum and activities to promote cognitive, social, and physical development
- Maintain a safe and clean environment by regularly sanitizing toys, equipment, and play areas
- Promote healthy eating habits by planning nutritious meals and snacks according to dietary guidelines
- Assist children with personal hygiene tasks including diapering/toileting routines or handwashing practices
Physician Billing Representative
Smartcare MD
06.2016 - 11.2020
- Processed medical claims and invoices for a high-volume healthcare facility, ensuring accuracy and adherence to billing guidelines
- Verified patient insurance coverage and obtained necessary authorizations for medical procedures
- Reviewed and corrected coding errors on claims to maximize reimbursement from insurance companies
- Followed up with insurance companies regarding claim denials or discrepancies, resolving issues in a timely manner
- Managed accounts receivable by tracking outstanding payments, contacting patients for payment arrangements, and initiating collections when necessary
Physician Billing/Collection Representative
Tri-City Emergency Medical Group
08.2013 - 05.2016
- Processed medical claims and invoices for a high-volume healthcare facility, ensuring accuracy and adherence to billing guidelines
- Verified patient insurance coverage and obtained necessary authorizations for medical procedures
- Reviewed and corrected coding errors on claims to maximize reimbursement from insurance companies
- Followed up with insurance companies regarding claim denials or discrepancies, resolving issues in a timely manner
- Collaborated with healthcare providers to obtain missing documentation or clarification on medical procedures for accurate billing
Cared for Sick Mother
Bertha Vasquez
10.2011 - 08.2013
- Assisted with daily activities such as bathing, dressing, grooming, and medication management
- Monitored vital signs and promptly reported any changes or concerns to healthcare professionals
- Provided companionship and emotional support to alleviate feelings of loneliness or isolation
- Managed medical appointments and transportation arrangements for clients as needed
- Implemented fall prevention strategies by removing hazards from the environment
Customer Service Representative
North County Insurance
02.2000 - 02.2010
Crew Member
Taco Bell
08.1996 - 01.2000
Education
General Education -
Palomar College San Marcos
Escondido, CA12.2001
Maric College Vista
Vista, CA12.1999
Skills
- Computer Skills
- Medical Office Experience
- 10 Key Typing
- Customer Service Experience
- Medical Billing
- Multi-line Phone Systems
- Speak & Write Spanish Fluently
Personal Information
Authorized To Work: US for any employer
Timeline
Caregiver
In Home Support Services (IHSS)
02.2021 - Current
Physician Billing Representative
Smartcare MD
06.2016 - 11.2020
Physician Billing/Collection Representative
Tri-City Emergency Medical Group
08.2013 - 05.2016
Cared for Sick Mother
Bertha Vasquez
10.2011 - 08.2013
Customer Service Representative
North County Insurance
02.2000 - 02.2010
Crew Member
Taco Bell
08.1996 - 01.2000
General Education -
Palomar College San Marcos
Maric College Vista
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