Veronica Morales
Banning
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
14
14
years of professional experience
Work History
Recruiter Specialist
Registrar Of Voters
Riverside, CA
12.2023 - Current
- Prepared or maintained employment records using EIMS software.
- Analyzed current recruiting trends in order to recommend improvements or changes in recruitment strategies as needed.
- Scheduled Election Officers zoom training.
- Assisted candidates with application processes by answering questions about application, providing W-9 forms, compensation and applications.
- Recruited more than 150 elections officers.
Sales Associate
Kevin's Jewelers
Cabazon, CA
02.2023 - 11.2023
- Ticketed, arranged and displayed merchandise to promote sales.
- Maintained cleanliness of store environment including floors, windows, displays.
- Upsold additional items based on customer interests and needs.
- Cleaned shelves, counters and tables to maintain organized store.
- Engaged customers in friendly, professional dialogue to determine needs.
- Demonstrated product features and benefits for customers' needs.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Restocked jewelry as needed to ensure sufficient inventory levels.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Organized stockroom shelves according to size, color or style.
- Answered store and merchandise questions and led customers to wanted items.
- Worked with fellow sales team members to achieve group targets.
- Described merchandise and explained use, operation and care.
- Answered incoming telephone calls to provide store, products and services information.
- Computed purchases and received and processed cash or credit payment.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Helped customers find specific products, answered questions, and offered product advice.
- Processed transactions using a point-of-sale system.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Shift Leader
Jack in the Box
Riverside, CA
10.2009 - 08.2020
- Provided exceptional customer service and maintained a positive attitude throughout the shift.
- Scheduled team members for shifts based on business needs and customer demand.
- Mentored and coached staff by giving employees suggestions and feedback to improve job performance.
- Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
- Maintained an organized work environment by delegating tasks to staff as needed.
- Analyzed sales data on a weekly basis in order to identify trends or opportunities for improvement.
- Evaluated employee performance, delivering individualized feedback and praise.
- Planned and managed resources to consistently meet production, quality and cost goals.
- Oversaw quality control to identify inconsistencies and malfunctions.
- Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
- Coordinated shift workers for inventory receiving, auditing and restocking.
- Handled escalated customer concerns and emergencies in absence of manager or supervisor.
- Managed inventory levels by monitoring stock levels, ordering supplies when necessary, and ensuring product quality was up to standard prior to use or sale.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
- Inspected food preparation areas to ensure proper sanitation standards were met at all times.
- Coached team members to increase productivity and reduce workplace accidents.
Education
High School Diploma -
Norte Vista High School
Riverside, CA06-2009
Skills
- Talent Acquisition
- Resume Screening
- Applicant Tracking Systems
- Employee Referral Programs
- Social Media Recruiting
- Employee Hiring
- Recruitment
- Decision-Making
- Training and Mentoring
- Time Tracking and Payroll
- Microsoft Office
Languages
Spanish
Professional
Timeline
Recruiter Specialist
Registrar Of Voters
12.2023 - Current
Sales Associate
Kevin's Jewelers
02.2023 - 11.2023
Shift Leader
Jack in the Box
10.2009 - 08.2020
High School Diploma -
Norte Vista High School
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