Veronica Morrow
Mulberry,AR
Summary
Experienced with quality control processes, identifying defects, and ensuring compliance with standards. Utilizing technical knowledge and leadership to improve production outcomes.
I have a long track record of implementing quality management and striving to help the team work as a whole to help production and improve quality overall.
Overview
12
12
years of professional experience
Work History
Quality Assurance Lead Technician
Medical Data Services Inc.
10.2022 - Current
- Improved product quality by implementing rigorous testing procedures and protocols.
- Wrote, reviewed and approved documents to preserve quality assurance.
- Investigated variances, performed root-cause analysis and documented corrective actions to resolve complications.
- Streamlined communication between departments to ensure timely resolution of identified issues.
Medical Transcriptionist
Medical Data Services, Inc
05.2013 - 10.2022
- Corrected grammar, spelling, and syntax mistakes in medical records.
- Accurately documented medical dictation to record patient care records.
- Maintained high levels of confidentiality with sensitive patient information following HIPAA guidelines.
- Enhanced accuracy of medical records by transcribing detailed physician dictations.
- Followed all HIPAA rules and regulations regarding patient confidentiality.
- Applied medical terminology related to provider-specific treatments and techniques.
Education
Medical Transcription - Transcription
Stratford University
MarylandSkills
- Quality control testing
- System testing
- Relational database management
- Data quality engineering
- QA
- Problem-solving skills
- Customer service
- Team collaboration
- Analytical thinking
Timeline
Quality Assurance Lead Technician
Medical Data Services Inc.
10.2022 - Current
Medical Transcriptionist
Medical Data Services, Inc
05.2013 - 10.2022
Medical Transcription - Transcription
Stratford University
Similar Profiles
Anne E TerzieffAnne E Terzieff
Data Entry/BIlling/Payment Processing Clerk at MDS Medical Data ServicesData Entry/BIlling/Payment Processing Clerk at MDS Medical Data Services
Haley OuelletteHaley Ouellette
Dispute Analyst at Medical Data Systems IncDispute Analyst at Medical Data Systems Inc
Brenda HenleyBrenda Henley
Charge Associate/Coder at PACIFIC MEDICAL DATA SOLUTIONSCharge Associate/Coder at PACIFIC MEDICAL DATA SOLUTIONS
William RidenerWilliam Ridener
Precision Grinder/Department Manager at Custom Machine WorksPrecision Grinder/Department Manager at Custom Machine Works
Amanda KilgoreAmanda Kilgore
Corporate Accountant at Interhealth ManagementCorporate Accountant at Interhealth Management