VERONICA MURILLO
Peoria,AZ
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
28
28
years of professional experience
Work History
Business Office Manager
Amedisys Home Health Care
02.2018 - 08.2023
- Process Payroll, Work with new hires(I9), setting up tablets, HR questions, upload clinicians certifications to their file, keep up to date clinicians license, order name badge
- Run reports: daily billing, exceptions, weekly frequency, state validation, AR
- Oversaw inventory management, maintaining optimal levels of supplies while minimizing costs.
- Streamlined office communications by creating clear channels for information sharing and collaboration among team members.
- Coordinated staff schedules, adjusting workloads to maximize productivity and meet deadlines.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Proved successful working within tight deadlines and a fast-paced environment.
- Check in mail
- Managed financial operations for the business, ensuring accurate budgeting and timely invoice processing.
- Coordinated with vendors and suppliers to facilitate timely payments.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Business Office Specialists
Amedisys Home Health Care
10.2001 - 02.2018
- Assisted in the maintenance of medical charts and/or electronic medical record (filing, Op Reports, test results, home care forms)
- Hospital list and maintain Event Tracking daily
- Check all websites for possible referrals
- Assemble New Patient Charts/START OF CARE PACKETS
- Weekly frequency report-print and work
- Calls in/out from clinicians, verify functional assessments completed, process missed visits
- Print weekly and daily schedules
- Adeptly managed a multi-line phone system and pleasantly greeted all patients
- Enter referrals into HOME CARE HOME BASE/verify insurance
- Prepared patient charts accurately and neat
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Operated telephone console to receive incoming calls.
- Maintained computers, telephone systems, copiers and fax machines.
- Performed clerical duties by typing, filing, copying, faxing and completing and submitting forms.
- Skilled at working independently and collaboratively in a team environment.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Certified Nurses Assistant
Good Shepherd Care Center
01.1996 - 10.2001
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Facilitated personal hygiene management, feeding and ambulation.
Education
GED -
Peoria High School
Peoria, AZ01.2006
Skills
- Medical terminology
- Scheduling and Coordinating
- Calm Under Pressure
- Commitment to accuracy and attention to detail
- Ability to communicate and interact well with patients, colleagues and other health care professionals
- Administrative Support
- Professional phone etiquette
- Excellent communication skills
- Customer service-oriented
- Flexible
- Pleasant demeanor
- Microsoft Excel, word doc, Teams,
Languages
Spanish
Timeline
Business Office Manager
Amedisys Home Health Care
02.2018 - 08.2023
Business Office Specialists
Amedisys Home Health Care
10.2001 - 02.2018
Certified Nurses Assistant
Good Shepherd Care Center
01.1996 - 10.2001
GED -
Peoria High School
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