Summary
Overview
Work History
Education
Skills
Timeline
Generic

Veronica Murray

Lemoyne,PA

Summary

Dynamic kitchen professional with extensive experience at Sleep Inn and Suites, excelling in food safety and meal presentation. Proven ability to enhance kitchen efficiency and reduce waste through meticulous organization and strong teamwork. Recognized for fostering a positive work environment while consistently meeting health standards and delivering exceptional service.

Overview

26
26
years of professional experience

Work History

Kitchen Attendant

Sleep Inn and Suites
03.2024 - Current
  • Helped chefs prepare and present food to event guests with strong attention to detail and presentation expertise.
  • Assisted in training new kitchen attendants, fostering a supportive team atmosphere while upholding high standards of performance.
  • Improved kitchen efficiency by maintaining cleanliness and organization in all work areas.
  • Cleaned and organized kitchen stations to promote team efficiency.
  • Minimized food waste through careful portion control and monitoring of expiration dates.
  • Consistently met health inspection standards, contributing to a clean and sanitary kitchen environment.
  • Ensured food safety by adhering to proper food handling, storage, and sanitation procedures.
  • Maintained a safe working environment by following established safety protocols and reporting potential hazards promptly.
  • Upheld positive workplace morale through professional conduct toward colleagues at all times.
  • Reduced wait times for customers by efficiently organizing supplies for easy access during busy shifts.
  • Managed time to juggle multiple tasks simultaneously with ease.
  • Transported food items from storage areas to kitchen for prepping.

Clerk II

PLCB
08.2006 - 01.2013
  • Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
  • Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
  • Improved customer satisfaction by promptly answering inquiries and providing accurate information.
  • Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
  • Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
  • Trained new clerks on company procedures and software tools effectively contributing to their integration into the team.
  • Enhanced office organization with regular maintenance of files, records, and supplies inventory.
  • Maintained a professional atmosphere within the office setting through effective communication skills and polished presentation abilities.
  • Reduced errors in data entry through rigorous attention to detail and double-checking work.
  • Managed inventory supplies to prevent shortages, ordering necessary items before depletion.
  • Enhanced customer service with timely and accurate information when handling inquiries.
  • Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
  • Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.

Property Foreclosure Maintenance

Derek Tare
01.2019 - 11.2024
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Proved successful working within tight deadlines and a fast-paced environment.

Sub Contractor

Self-employeed
06.2018 - 11.2024
  • Managed site preparation and cleanup efforts, maintaining safe working conditions throughout the duration of the project.
  • Delivered high level of service to all customers and effectively resolved issues.
  • Worked closely with homeowners to ascertain specifics of project.
  • Worked closely with general contractor on completion of punchlist tasks.
  • Enhanced project efficiency by effectively managing subcontractor teams and coordinating schedules.
  • Provided exceptional customer service by addressing client concerns promptly and professionally, resulting in repeat business and referrals.
  • Developed strong relationships with subcontractors, fostering a collaborative work environment for successful project completion.
  • Utilized well-developed carpentry skills to fix Item and Item in homes.
  • Coordinated final walk-throughs of job site before signing off on completion.
  • Maintained strict adherence to safety regulations, reducing workplace injuries and incidents.
  • Implemented quality control measures, consistently delivering high-quality results within deadlines.
  • Monitored OSHA compliance standards at job site.
  • Adapted to changing project scopes swiftly, minimizing delays and maintaining project momentum.
  • Negotiated contracts to secure favorable terms, reducing costs for materials and labor.
  • Enhanced team morale and motivation through recognition of exceptional work and achievements.
  • Oversaw procurement of materials, ensuring timely delivery and cost-effectiveness.

Team Lead

Broder Bros
01.2013 - 02.2018
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
  • Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
  • Coached team members in techniques necessary to complete job tasks.
  • Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
  • Collaborated with other department leads to streamline workflows, improve interdepartmental coordination, and achieve business goals collectively.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Led cross-functional teams for successful project execution while maintaining strong collaboration among team members.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Assisted in recruitment to build team of top performers.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Maintained database systems to track and analyze operational data.
  • Collected, arranged, and input information into database system.
  • Gathered, organized and input information into digital database.
  • Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
  • Generated reports detailing findings and recommendations.
  • Observed packing operations to verify conformance to specifications.

Bakery Manager

Surfine Markets
01.2000 - 07.2006
  • Maintained a clean and safe work environment by enforcing strict adherence to food safety guidelines and regulations.
  • Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
  • Managed inventory and reduced waste, resulting in cost savings for the bakery.
  • Provided excellent customer service by addressing concerns promptly and professionally, resulting in repeat business.
  • Enforced compliance with food safety standards with proper food storage, sanitation and labeling.
  • Maintained cleanliness and hygiene in bakery premises.
  • Managed all baking operations professionally and handled all problems confidently.
  • Maintained and controlled inventory of baked goods.
  • Baked consistent quality items by accurately mixing, dividing, shaping, and proofing.
  • Introduced new display techniques that showcased products effectively, increasing visual appeal and driving sales growth.
  • Trained new bakery staff on company policies and POS system use to maximize job satisfaction, expertise, and team performance.
  • Assisted in designing new menu items, incorporating seasonal ingredients for optimal freshness and taste.
  • Oversaw all aspects of quality control to maintain consistently high standards for baked goods produced at the facility.
  • Established and maintained relationships with suppliers to procure quality ingredients and equipment.
  • Collaborated with other department managers to develop cross-promotional strategies that boosted overall store revenue.
  • Monitored inventory levels and identified opportunities for cost savings.
  • Developed and implemented policies and procedures to boost customer satisfaction and loyalty.
  • Enhanced bakery productivity by streamlining workflow and implementing efficient processes.
  • Implemented creative marketing strategies that increased bakery sales and customer satisfaction.
  • Guaranteed all baked goods were cooked according to customers tastes and needs.
  • Developed cost-effective strategies to drive bakery sales and optimize profits.
  • Fostered a positive work environment through regular team-building activities and open communication, resulting in higher employee morale and overall job satisfaction.
  • Implemented health and safety protocols, ensuring compliance with regulations and creating safe working environment.
  • Increased customer satisfaction by introducing custom order service, allowing for personalized bakery products.

Education

High School Diploma - Business

Cedar Cliff
Camp Hill, PA
06.1993

Skills

  • Knife handling
  • Chef support
  • Food safety
  • Food preparation
  • Safe food handling
  • Cleaning proficiency
  • Meal presentation
  • Sanitation standards
  • Stock rotation
  • Food storage
  • Kitchen equipment operation
  • Inventory monitoring
  • Allergen awareness
  • Food storage protocol
  • Waste reduction
  • Temperature monitoring

Timeline

Kitchen Attendant

Sleep Inn and Suites
03.2024 - Current

Property Foreclosure Maintenance

Derek Tare
01.2019 - 11.2024

Sub Contractor

Self-employeed
06.2018 - 11.2024

Team Lead

Broder Bros
01.2013 - 02.2018

Clerk II

PLCB
08.2006 - 01.2013

Bakery Manager

Surfine Markets
01.2000 - 07.2006

High School Diploma - Business

Cedar Cliff

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Veronica Murray