Summary
Overview
Work History
Education
Skills
Volunteer Experience
Timeline
Generic

Veronica Navarro

Pittsburg,CA

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Administration position. Ready to help team achieve company goals. Detail-oriented with experience in customer service, data entry and office management. Organized and dedicated with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

23
23
years of professional experience

Work History

Youth Care Worker

Southwest Key Program
10.2023 - Current
  • Provided a safe and nurturing environment for at-risk youth through consistent supervision and positive reinforcement.
  • Conducted regular safety checks and maintained facility cleanliness, ensuring a secure and hygienic environment for all program participants.
  • Assisted youth with obtaining resources such as food, clothing and shelter.
  • Attended Handle With Care trainings to enhance staff and youth safety during physical intervention.
  • Substituted in absence of teachers during school hours.

Administrative Assistant

  • Organized logistics and materials for meetings and took notes for later dissemination.
  • Facilitated timely delivery of special projects to meet organizational and departmental objectives.
  • Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
  • Volunteered to help with special projects of varying degrees of complexity.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
  • Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Managed phone and email correspondence.
  • Enter data and completed other clerical tasks.
  • Addressed IT issues by coordinating with tech support, minimizing downtime and maintaining operational efficiency.
  • Maintained confidentiality of sensitive information, adhering strictly to data protection regulations.
  • Enhanced office environment, organizing spaces for better workflow and employee comfort.
  • Maintained inventory of office supplies and placed orders.

Owner

Tolentos Renovations Services
07.2020 - Current
  • Administration of business, Clerical, Customer Service, Accounting, Manage business.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.

Manager

Red Wing Shoes
04.2002 - 02.2015
  • Institute accurate calculate money and made daily deposits,
  • Open/close business.
  • Managed/supervised employees on daily basis with high motivation.
  • Knowledge of delegating responsibilities to employees in order to meet company expectations.
  • Composed monthly schedules for employees, Attended multiple training and orientation classes.
  • Offered courteous and respectful customer service, Inventory control/data analysis

Education

Medical Assisting Certificate, Laboratory Testing, CPT/ICD-9 Coding, Microsoft Office, Urinalysis, HIPAA regulations, Vitals, Spirometry, Wound Cleaning & bandaging, Audiometer, Filing & Recordkeeping, Charting, Tray Setup, Suture removal, Patient scheduling, Sterilization -

Western Career College
Pleasant Hill, CA
07.2009

Phlebotomy Technician, Maintained fully stocked phlebotomy cart, carrier and station, Collected specimens for drug screens, paternity tests and alcohol tests, Obtained blood samples for medical testing and transfusion through venipuncture or capillary puncture, Verified collection orders and communicated discrepancies to nurses, Delivered quality patient care by completing accurate and timely collection and transport of clinical specimens according to established procedures, Identified patients using proper procedures prior to specimen collection -

Health Career College
Pleasant Hill, CA
09.2022

Skills

  • Flexible hard worker ready to learn and contribute to success
  • Very fluent in both English and Spanish
  • Excellent administrative skills, proficient with PC
  • Strong interpersonal skills, able to communicate effectively with others
  • Multicultural Sensitivity
  • Behavior Management
  • Records Management
  • Problem-Solving
  • Multitasking Abilities

Volunteer Experience

  • Home school, My three children, 08/2021 - 05/2022
  • Teacher Assistant, Local Church, 08/2021 - 05/2022
  • Volunteer, Children's Elementary School, 08/2021 - 05/2022

Timeline

Youth Care Worker

Southwest Key Program
10.2023 - Current

Owner

Tolentos Renovations Services
07.2020 - Current

Manager

Red Wing Shoes
04.2002 - 02.2015

Medical Assisting Certificate, Laboratory Testing, CPT/ICD-9 Coding, Microsoft Office, Urinalysis, HIPAA regulations, Vitals, Spirometry, Wound Cleaning & bandaging, Audiometer, Filing & Recordkeeping, Charting, Tray Setup, Suture removal, Patient scheduling, Sterilization -

Western Career College

Phlebotomy Technician, Maintained fully stocked phlebotomy cart, carrier and station, Collected specimens for drug screens, paternity tests and alcohol tests, Obtained blood samples for medical testing and transfusion through venipuncture or capillary puncture, Verified collection orders and communicated discrepancies to nurses, Delivered quality patient care by completing accurate and timely collection and transport of clinical specimens according to established procedures, Identified patients using proper procedures prior to specimen collection -

Health Career College
Veronica Navarro