Veronica Navarro
Summary
Dynamic Library Clerk with a proven track record at the City of Donna, excelling in collection maintenance and promoting library services. Skilled in digital literacy and customer relationship management, I enhanced patron engagement through innovative event planning and effective communication, fostering a welcoming environment that increased library usage and community involvement.
Overview
25
25
years of professional experience
Work History
Library Clerk
City of Donna
04.2000 - 09.2025
- Assisted patrons with locating resources and utilizing library systems.
- Organized and shelved materials according to established classification systems.
- Managed circulation desk operations, handling check-outs and returns efficiently.
- Supported library programs by preparing materials and assisting in event setup.
- Maintained cleanliness and orderliness of library spaces for optimal user experience.
- Provided information on library services, policies, and available resources to visitors.
- Provided a welcoming environment for patrons by maintaining a clean, orderly, and inviting space for reading, studying, or browsing.
- Supported library operations by conducting regular inventory checks of materials to ensure accuracy of records and proper maintenance of collections.
- Contributed to a positive work culture by actively participating in staff meetings, training sessions, and professional development opportunities.
- Responded to emergency situations calmly and effectively by following established protocols for the safety and security of patrons and staff.
- Assisted in increasing library usage by promoting available services and resources through engaging displays and informative handouts.
- Handled check-in and check-out process of library books and materials at circulation desk.
- Organized library shelves, materials and equipment in clear, alphabetized order.
- Set up computer and digital device access, providing assistance with use and operation.
Education
High School Diploma -
Weslaco High School
Weslaco, TX07-1992
Skills
- Library event planning
- Collection maintenance
- Shelf reading
- Digital literacy
- Promoting library services
- Materials management
- Children's program
- Customer relationship management
- Hospitality and accommodation
- Library management systems
- Multitasking ability
- Problem-solving abilities
- Organizational skills
- Team collaboration
- Active listening
Languages
Spanish
Timeline
Library Clerk
City of Donna
04.2000 - 09.2025
High School Diploma -
Weslaco High School
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