Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
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Veronica Nevarez

Austin,TX

Summary

Operations and Project Management leader with 7+ years of experience collaborating directly with CEOs, owners, and executive teams to drive operational excellence and scalable growth. Proven track record managing high-volume construction loan portfolios, overseeing vendor coordination, implementing process improvements, and delivering financial oversight in complex, fast-moving environments. Recognized for strong analytical thinking, executive-level communication, and the ability to translate high-level strategy into structured execution. Adept at managing risk, improving workflows, and strengthening cross-functional collaboration to support organizational objectives. Bilingual professional with a reputation for discretion, accountability, and results-driven performance.

Overview

12
12
years of professional experience

Work History

Operations Manager – Project & Compliance

Structure Landscapes
Austin, Tx
04.2024 - Current
  • Oversee daily operations across multiple active construction projects
  • Track budgets, monitor profitability, and identify cost reductions
  • Strengthened communication between vendors, subcontractors, and county offices, reducing turnaround time by 20%
  • Manage permitting processes and ensure full regulatory compliance
  • Maintain Certificates of Insurance (COIs) for all builders and subcontractors
  • Reorganized project documentation systems, improving operational structure
  • Serve as liaison between leadership, vendors, and regulatory agencies

Senior Project Coordinator

Loan Ranger Capital
Austin, Tx
10.2020 - 03.2024
  • Managed a team
  • Managed construction draws for 500+ active loans
  • Built Excel-based budget tracking systems
  • Monitored financial risk and improved internal processing efficiency
  • Experience in financial services and loan management
  • Provided exceptional customer support
  • De-escalated clients with empathy and professionalism

Operations Manager

Austin's Couch Potatoes
Austin, Tx
06.2014 - 10.2020
  • Creating procedures and protocols for the company
  • Helping all of the owners with tasks and errands
  • Finding and optimizing all tools that can be used to help the business grow
  • Communication with the vendors and merchant representatives
  • Training and educating staff on multiple lenders
  • Auditing all sales and paperwork
  • Assisting escalated customers and finding solutions that are not only fiscally beneficial to our company but helpful to the client
  • Keeping all paperwork for the stores organized and up to code
  • Opening and closing the stores if on site
  • Translating calls, documents, issues for the company

Education

Business Management

Austin Community College
Austin, Tx
02-2026

Skills

  • Organized
  • Detail Oriented
  • Project profitability tracking & cost control
  • Permitting workflow optimization
  • Vendor & subcontractor coordination
  • Regulatory compliance management
  • Construction loan portfolio oversight
  • Advanced budget tracking (Excel)
  • Problem Solving
  • Time Management
  • Bilingual: English / Spanish
  • Notary
  • Trello
  • Microsoft Excel
  • Outlook
  • HubSpot
  • QuickBooks
  • DocuSign
  • Airtable
  • Podium
  • Ramp
  • Problem-solving
  • Customer service
  • Operations management
  • Operational efficiency
  • Management
  • Client relationships
  • Workflow optimization
  • Strategic planning
  • Project leadership
  • Schedule management
  • Client relations
  • Process improvements
  • Organizational management
  • Customer relationship management (CRM)
  • Invoice processing
  • KPI tracking

Accomplishments

  • Earned the KPI Award every month it was tracked.
  • Reduced Draw Release wait time by 50% through creating a new procedure implementing clear expectations,
  • Promoted to Draws Coordinator after 6 months with the company.
  • Promoted to Senior Project Coordinator after 1 year with the company.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Supervised team of 6staff members.
  • Reduced Client Complaints by 15% through scheduling Pre-Construction meetings and reviewing the Budget.

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Operations Manager – Project & Compliance

Structure Landscapes
04.2024 - Current

Senior Project Coordinator

Loan Ranger Capital
10.2020 - 03.2024

Operations Manager

Austin's Couch Potatoes
06.2014 - 10.2020

Business Management

Austin Community College