Hardware Store Team Member
Havasu Landing Hardware Store
Havasu Lake California, CA
02.2023 - 05.2023
- Organized and recovered shelves, put away returns and cleaned spills and messes to maintain high standards throughout sales floor.
- Followed inventory management and loss prevention policies to minimize shrink in store.
- Followed planogram to move products from delivery truck to sales floor and stock shelves accurately.
- Interacted positively with team members and customers to promote commitment to organization's vision and values.
- Maintained general knowledge of departments to help customers quickly locate products and merchandise.
- Used computer and point of sale system knowledge to process transactions, perform product lookups and verify inventory availability.
- Communicated pleasantly and professionally when answering phones.
- Cleaned counter areas, floor and restrooms to meet safety and sanitation regulations.
- Completed routine store inventories.
- Walked around facility frequently to check activities.
- Assisted customers with merchandise by answering product-related questions to guide customers through buying process.
- Handled customer complaints and issues politely and professionally.
- Maintained guest-friendly environment to drive sales, repeat business and service.
- Prepared materials for following shift.
- Transferred, created and received stock orders to guarantee product stability.
- Submitted orders for new inventory.
- Coordinated with day management regarding on-going issues.
- Used cash register to tally purchases, collect payment and execute fast and friendly check-out experiences.
