Veronica Nissen
Whiteland,IN
Summary
Dynamic administrative professional with a proven track record at SPG Roofing and Exteriors, excelling in personnel records maintenance and bookkeeping. Skilled in scheduling and reception oversight, I effectively managed financial transactions and improved data accuracy, contributing to streamlined operations and enhanced team performance.
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
8
8
years of professional experience
Work History
Administrative Assistant
SPG Roofing and Exteriors
08.2021 - 02.2025
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Managed filing system, entered data and completed other clerical tasks.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Processed daily financial transactions in support of finance team objectives.
- Helped reconcile bank statements and accounts and maintain accuracy and current records.
Teller
GenoaBank
05.2017 - 05.2019
- Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Educated customers on use of banking website and mobile apps.
- Processed customer transactions promptly, minimizing wait times.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
Education
Bachelor of Science - Agriculture
The Ohio State University
Columbus, OH05-2016
High School Diploma -
Genoa High School
Genoa, OH05-2012
Skills
- Scheduling
- Reception oversight
- Bookkeeping
- Filing
- Personnel records maintenance
- Compensation/payroll
Timeline
Administrative Assistant
SPG Roofing and Exteriors
08.2021 - 02.2025
Teller
GenoaBank
05.2017 - 05.2019
Bachelor of Science - Agriculture
The Ohio State University
High School Diploma -
Genoa High School
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