Veronica Olvera
Grand Prairie
Summary
Attentive and detail oriented certified medical assistant , with experience in both administrative and clinical duties and a true passion for helping people in the health profession.
Overview
10
10
years of professional experience
Work History
Medical Assistant
Planned Parenthood
11.2019 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Verified patient insurance coverage and collected required co-payments.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
Medical Assistant
Matlock OBGYN
08.2016 - 11.2019
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Performed medical records management, including filing, organizing and scanning documents.
- Called and faxed pharmacies to submit prescriptions and refills.
Front Desk Receptionist
USMD
05.2015 - 07.2016
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Collected room deposits, fees, and payments.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
Medical Assistant
Planned Parenthood
05.2013 - 05.2015
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Verified patient insurance coverage and collected required co-payments.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
Education
Medical Assistant Program -
Concorde Career Institute
Arlington, Texas2013
High School Diploma -
The Masters Learning Institute
2012
Skills
- Customer service
- Clear communication skills
- Direct Patient Care
- Compliance Requirements
- Patient Intakes
- Collecting Medical Samples
- Proper Sterilization Techniques
- Specimen Preparation
- Clinic Administration
- Completing Insurance Forms
- Electronic Medical Record
- Costing Support
- Vital Sign Monitoring
- Medical Coverage
- EMR Systems
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Medical Assistant
Planned Parenthood
11.2019 - Current
Medical Assistant
Matlock OBGYN
08.2016 - 11.2019
Front Desk Receptionist
USMD
05.2015 - 07.2016
Medical Assistant
Planned Parenthood
05.2013 - 05.2015
Medical Assistant Program -
Concorde Career Institute
High School Diploma -
The Masters Learning Institute
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