Summary
Overview
Work History
Education
Skills
LANGUAGES
Timeline
Generic

VERONICA ORTEGA

BAKERFIELD,CA

Summary

Experienced Warehouse Manager with a track record of optimizing warehouse operations to meet on-time delivery needs. Skilled in planning layouts, directing daily activities, and ensuring efficient management of personnel. Strong problem-solving skills and ability to enforce safety regulations. Proficient in Microsoft and Famous software. Bilingual in Spanish/English with exceptional customer service and multitasking abilities.

Overview

12
12
years of professional experience

Work History

Warehouse Manager

Laut Farms
06.2023 - Current
  • Oversaw warehouse job functions to meet on-time delivery needs.
  • Planned layout of warehouse to achieve optimum space for product.
  • Directed daily activities and workload for warehouse team to achieve output goal requirements.
  • Ensured efficient management of warehouse operations and personnel, including receiving, loading, unloading, storage, inventory control, shipping, distribution and returns.
  • Utilized strong problem-solving skills to resolve issues in a timely manner.
  • Provided leadership guidance by setting clear expectations for staff members’ job duties and responsibilities.
  • Coordinated service and maintenance on delivery trucks, forklifts, and other warehouse equipment.
  • Enforced company policies related to safety regulations and security protocols, ensuring adherence by all staff members.
  • Built relationships with vendors, leading to expanded product offerings and cost savings.
  • Hired and trained warehouse and supervisory personnel.

Sales

Laut Farms
09.2022 - Current
  • Worked independently with minimal supervision
  • Built relationships with customers and community to promote long term business growth
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor
  • Negotiated prices, terms of sales and service agreements
  • Prepared and deliver customer sales quotes
  • Trained new employees on customer service, organization and sales of freight
  • Kept detailed records of daily activities through excell
  • Quoted prices, credit terms and other bid specifications

Shipping and Receiving Clerk

Laut Farms
07.2022 - 11.2022
  • Received incoming shipments
  • Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary and communicating variances to customers
  • Inspected merchandise and sent damaged pieces for repair before shipment
  • Conducted counts and audits of inventories to identify and resolve discrepancies in records
  • Maintained accurate computer records of materials weights, bill amounts and identified variances
  • Counted all items upon arrival and imputed to famous softwear
  • Verified packing slips and shipping labels were accurate and complete.

Cashier

Vallarta Supermarket
06.2014 - 08.2018
  • Helped customers complete purchases, locate items and join reward programs
  • Answered questions about store policies and addressed customer concerns
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels
  • Tallied cash drawer at beginning and end of each work shift

Office Clerk

East Bakersfield High School
08.2013 - 05.2014
  • Responded to inquiries from callers seeking information
  • Screened visitors and issued badges to maintain safety and security
  • Kept reception area clean and neat to give visitors positive first impression
  • Interacted with customers by phone, email or in-person to provide information
  • Carried out administrative tasks by communicating with clients, distributing mail

Education

Associate Of Arts - Sociology

Bakersfield College
Bakersfield, CA

High School Diploma - undefined

East Bakersfield High School
Bakersfield, CA
06.2014

Skills

  • Organization
  • Multitasking
  • Customer Service
  • Bilingual Spanish/English
  • Able to work under pressure and fast paced environment
  • Windows
  • Microsoft
  • Famous and excell knowledge
  • Shipping and receiving
  • Warehouse operations
  • Inventory management
  • Problem-solving

LANGUAGES

Spanish
Bilingual

Timeline

Warehouse Manager

Laut Farms
06.2023 - Current

Sales

Laut Farms
09.2022 - Current

Shipping and Receiving Clerk

Laut Farms
07.2022 - 11.2022

Cashier

Vallarta Supermarket
06.2014 - 08.2018

Office Clerk

East Bakersfield High School
08.2013 - 05.2014

High School Diploma - undefined

East Bakersfield High School

Associate Of Arts - Sociology

Bakersfield College

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