Hi, I’m
Veronica Ortega
Summary
Dynamic Ophthalmic Medical Technician with extensive experience at South Texas Eye Institute, excelling in visual field testing and patient history assessment. Recognized for enhancing patient satisfaction through compassionate care and efficient appointment management. Proven ability to train staff and implement process improvements, ensuring optimal workflow and patient outcomes. Organized and dependable and successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
21
years of professional experience
Work History
South Texas Eye Institute
Ophthalmic Medical Technician
07.2015 - Current
Job overview
- Conducted comprehensive eye examinations to assess visual acuity and ocular health.
- Operated advanced diagnostic equipment, including OCT and visual field analyzers.
- Streamlined patient flow by effectively managing scheduling and appointment logistics.
- Mentored junior technicians on best practices for testing procedures and equipment usage.
- Triaged phone calls from patients and outside contacts and handled in order of importance.
Baribeau and Associates
Ophthalmic Medical Technician
09.2013 - 07.2015
Job overview
- Improved patient care by conducting thorough medical histories and performing accurate visual acuity tests.
- Increased patient satisfaction with compassionate care during difficult procedures such as dilation or contact lens fittings.
- Conducted Goldman and Humphrey Visual Field Testing as part of overall vision evaluation.
North Central Opthalmology
Ophthalmic Medical Technician
11.2012 - 12.2012
Job overview
- Improved patient care by conducting thorough medical histories and performing accurate visual acuity tests.
Retina & Uveitis Consultants of Texas
Opthalmic Technician
04.2012 - 11.2012
Job overview
- Reduced patient wait times through prompt and efficient pre-examination procedures, ensuring a positive experience.
- Developed strong rapport with patients from diverse backgrounds by adjusting communication style as needed for maximum understanding and comfort during their appointments.
- Demonstrated proficiency in electronic medical record systems for seamless access to vital patient information during examinations or consultations.
Medical Center Eye Institute
Opthalmic Medical Technician
10.2005 - 04.2012
Job overview
- Administered comprehensive eye examinations using advanced diagnostic equipment.
- Assisted ophthalmologists in various procedures, ensuring patient comfort and safety.
- Trained new staff on best practices for patient care and equipment usage.
- Implemented process improvements that enhanced workflow within the ophthalmic department.
- Monitored inventory of medical supplies, ensuring availability for clinical operations.
- Promoted eye health education by providing patients with informative materials on proper eyewear use, hygiene practices, and disease prevention strategies.
- Assisted in successful surgical procedures by providing attentive support to surgeons and maintaining a sterile environment.
- Explained pre- and post-operative procedures to patients and carefully reviewed surgical plans.
- Operated ophthalmic equipment for patient eye examinations and prepared patients for examinations and surgeries.
- Provided hands-on training to new staff members on the proper use of ophthalmic equipment, ensuring consistent and accurate results within the practice.
All About Eyes
Opthalmic Medical Technician
07.2005 - 10.2005
Job overview
- Directed patients to exam rooms for initial evaluations and intake to aide physicians with carrying out efficient appointments.
Dr. Gary Lane O.D.
Opthamic Medical Technician
04.2005 - 07.2005
Job overview
- Maintained patient records and reports to enable tracking history and provide accurate and up-to-date information for physicians and other medical staff.
Education
Pharmacy Technican Academy San Antonio, TX
Certificate from Certified Pharmacy Technician
11-2025
Robert E. Lee High San Antonio, TX
High School Diploma
05-1988
Skills
- Refractive error correction
- Surgical assisting
- Visual field testing
- Ophthalmic medication administration
- Corneal topography
- Fundus photography
- Patient history assessment
- Fluorescein angiography
- Postoperative patient support
- Proficient in cataract evaluations
- Electronic health records management
- Contact lens assessment
- Appointment management
- Attention to detail
- Multitasking Abilities
- Consistent reliability
- Effective organizational skills
- Decision-making
Timeline
Ophthalmic Medical Technician
South Texas Eye Institute
07.2015 - Current
Ophthalmic Medical Technician
Baribeau and Associates
09.2013 - 07.2015
Ophthalmic Medical Technician
North Central Opthalmology
11.2012 - 12.2012
Opthalmic Technician
Retina & Uveitis Consultants of Texas
04.2012 - 11.2012
Opthalmic Medical Technician
Medical Center Eye Institute
10.2005 - 04.2012
Opthalmic Medical Technician
All About Eyes
07.2005 - 10.2005
Opthamic Medical Technician
Dr. Gary Lane O.D.
04.2005 - 07.2005
Pharmacy Technican Academy
Certificate from Certified Pharmacy Technician
Robert E. Lee High
High School Diploma
Similar Profiles
Dadcian GrandisonDadcian Grandison
Receptionist at Florida Eye Microsurgical Institute/ Eye South PartnersReceptionist at Florida Eye Microsurgical Institute/ Eye South Partners
Julie MartinezJulie Martinez
Ophthalmic Assistant at South Texas Eye ConsultantsOphthalmic Assistant at South Texas Eye Consultants
Yaritza GarzaYaritza Garza
Ophthalmic Assistant at Texas Eye InstituteOphthalmic Assistant at Texas Eye Institute
Lukas RogersLukas Rogers
Ophthalmic Medical Technician/Ophthalmic Scribe at Kaiser PermanenteOphthalmic Medical Technician/Ophthalmic Scribe at Kaiser Permanente
Megan LawrenceMegan Lawrence
Ophthalmic Medical Technician/Ophthalmic Scribe at Florida Eye Specialists & Cataract InstituteOphthalmic Medical Technician/Ophthalmic Scribe at Florida Eye Specialists & Cataract Institute