Veronica Osorio
Houston,TX
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
Work History
Insurance Sales Agent
Acceptance Insurance Company
Houston , TX
11.2020 - Current
- Increased sales through consultative sales approach and focused relationship building with new and existing policy holders.
- Conducted telephone appointments with prospective clients to build rapport and sell insurance services.
- Explained different options to prospective clients, encouraging sale of insurance policies that best fit needs.
- Responded to customer inquiries and problems to promote great service.
- Counseled prospects and policyholders on coverage, limits and regulations.
Retail Sales Associate
Marshalls
Houston, TX
09.2016 - 09.2021
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Maintained a clean, organized inventory and curated displays of rotating seasonal clothing and accessories.
- Meticulously operated POS system transactions including credit, cash, exchanges, returns and refunds to ensure seamless and accurate cash flow.
- Supported the opening and closing of each shift demonstrating leadership and punctuality.
Education
Multidisciplinary Studies
05.2022
05.2017
- Top Ranked: 20%
- 3.8 GPA
Skills
- Asset Protection Expertise
- Insurance Sales Strategy
- Financial Needs Assessment
- Client Prospecting
- Policyholder Communication
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Insurance Sales Agent - Acceptance Insurance Company
11.2020 - Current
Retail Sales Associate - Marshalls
09.2016 - 09.2021
Houston Community College - , Multidisciplinary Studies
North Houston Early College High School - ,
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