Veronica Padgett
Belle Plaine,IA
Summary
Organized, detail oriented, and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Subrogation Claims Admin
Farmers Insurance Company
03.2022 - Current
- Streamlined communication with claimants, insurance adjusters, and attorneys for more efficient case management.
- Collaborated with teammates to identify trends in claim data, developing strategies to improve overall claim handling.
- Managed a high volume of complex cases, demonstrating adaptability and excellent time-management skills.
- Trained new hires on company procedures and best practices, ensuring a smooth transition into their roles as Subrogation Claims Representatives.
- Assisted in the development of departmental goals and objectives aimed at increasing overall productivity and efficiency within the subrogation team.
Seasonal Postal Clerk
United States Postal Service (USPS)
01.2021 - 02.2021
- Maintained accurate records of incoming and outgoing shipments, contributing to efficient postal operations.
- Added accurate data entry into computer system to complete transactions.
- Used automated mail processing equipment to sort and collate mail.
Administrative Assistant
Medic CPR & First Aid
08.2020 - 01.2021
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
Customer Service Representative
General Dynamics
06.2014 - 09.2018
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Updated account information to maintain Medicare coordination of benefits and customer employment information.
- Participated in cross-functional initiatives aimed at enhancing overall business operations and customer satisfaction levels.
- Answered constant flow of customer calls with minimal wait times.
Education
Bachelor Of Applied Science - Supply Chain Management
New Mexico State University
Las Cruces, NM05.2024
Associates Degree in Business Management -
Dona Ana Community College
Las Cruces, NM05.2020
Skills
- Documentation Proficiency
- Critical thinking
- Organizational skills
- Effective communication
- Problem-solving abilities
Timeline
Subrogation Claims Admin
Farmers Insurance Company
03.2022 - Current
Seasonal Postal Clerk
United States Postal Service (USPS)
01.2021 - 02.2021
Administrative Assistant
Medic CPR & First Aid
08.2020 - 01.2021
Customer Service Representative
General Dynamics
06.2014 - 09.2018
Bachelor Of Applied Science - Supply Chain Management
New Mexico State University
Associates Degree in Business Management -
Dona Ana Community College
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