Veronica Padilla
Calexico,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Quick-learning team player with effective communication and organization skills.
Overview
23
23
years of professional experience
Work History
Intern
Imperial County Juvenile Hall
10.2014 - 01.2015
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Participated in professional development opportunities to enhance skill set, contributing to overall intern growth and potential future employment prospects.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations
- Improved facility safety by conducting thorough and consistent security checks.
- Ensured adherence to facility policies and procedures, maintaining a high standard of professionalism at all times.
- Documented daily activities and progress reports, ensuring accurate record-keeping for each resident''s file.
- Supervised youth's daily activities for school, meals and recreation time.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Enforced rules and regulations to maintain order among inmates.
- Assisted in intake and release of inmates.
- Maintained a secure environment for juvenile offenders with diligent monitoring and supervision.
Correctional Officer
California Department Of Corrections And Rehabilitation
02.1998 - 04.2009
- Enhanced facility security by conducting regular inspections and addressing potential risks.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.
- Improved communication between staff members by participating in daily briefings and sharing critical information about inmate activities.
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Monitored visitation sessions to ensure compliance with established guidelines and maintain facility security.
- Prevented escapes by diligently inspecting perimeters, doors, windows, gates, fences, and other access points throughout the prison complex regularly.
- Contributed to a positive work culture among colleagues by utilizing effective communication skills both verbally and in writing.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Conducted routine and emergency head counts.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Enforced rules and regulations to maintain order among inmates.
- Received and inspected mail, property and funds from visitors on behalf of designated inmates.
- Responded to written, oral and telephone requests for inmates and their whereabouts.
- Conducted and maintained accurate inventory of supplies, weapons and ammunitions.
Cashier
Walmart
12.1992 - 01.1998
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with returns, refunds and resolving transaction issues.
- Used POS system to enter orders, process payments and issue receipts.
- Learned duties for various positions and provided backup at key times.
- Maintained accurate records of customer accounts and updated necessary changes.
- Answered telephones and provided customer assistance in a variety of situations
- Processed and filed paper transactions, accounts receivable, and inventory logs
Student
Center For Employment Training
07.1992 - 12.1992
- Enhanced classroom experience by utilizing multimedia presentations and interactive learning tools.
- Collected, arranged, and input information into database system.
- Performed calculating, posting and verifying duties to obtain financial data to use in maintaining accounting records.
- Compiled and sorted documents, such as invoices and checks, substantiating business transactions.
- Improved financial accuracy by reconciling accounts and identifying discrepancies in financial records.
- Assisted with budget preparation and monitoring, contributing to better expense control.
- Verified details of business transactions, such as funds received and disbursed, and totaled accounts, using calculator and computer.
- Maintained high standards of excellence.
- Typed vouchers, invoices, checks, account statements, reports and other records, using typewriter and computer.
- Computed and recorded charges, refunds, cost of lost or damaged goods, freight charges and rentals.
- Reconciled bank statements.
- Supported year-end closing procedures by preparing adjusting journal entries as needed.
- Provided support during audits by supplying requested documentation promptly and accurately.
- Monitored incoming payments from clients, ensuring prompt application of funds against outstanding invoices.
- Reduced financial discrepancies through transaction monitoring and management.
- Entered figures using 10-key calculator to compute data quickly.
- Compiled budget figures by reviewing past budgets, evaluating estimated income, and assessing expenses.
Education
Bachelor of Science - Criminal Justice
San Diego State University
Imperial Valley Campus05.2015
Associate of Science - Administration of Justice
Imperial Valley College
Imperial, CA05.2003
Certificate in Administration of Justice - Criminal Justice
Imperial Valley College
Imperial, CA05.2002
Certificate - Accounting Technology And Bookkeeping
Center For Employment Training
Calexico, CA12.1992
High School Diploma -
Calexico High School
Calexico, CA06.1991
Skills
- Data gathering techniques
- Mail sorting and distribution
- Inventory and stock control
- Report Writing
- Recordkeeping
- Telephone Etiquette
- Complex Problem-Solving
- Interpersonal and Social Skills
- Multitasking and Organization
- Communication skills
- Maintain accountability
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Intern
Imperial County Juvenile Hall
10.2014 - 01.2015
Correctional Officer
California Department Of Corrections And Rehabilitation
02.1998 - 04.2009
Cashier
Walmart
12.1992 - 01.1998
Student
Center For Employment Training
07.1992 - 12.1992
Bachelor of Science - Criminal Justice
San Diego State University
Associate of Science - Administration of Justice
Imperial Valley College
Certificate in Administration of Justice - Criminal Justice
Imperial Valley College
Certificate - Accounting Technology And Bookkeeping
Center For Employment Training
High School Diploma -
Calexico High School
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